National Service Sales Manager

ORR Protection; Georgia; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Tuition reimbursement

Training and development

Work-life balance

Job summary

ORR Protection is seeking a National Service & Monitoring Sales Manager to expand its portfolio of national service customers. This role requires a proven ability to develop new accounts, manage complex sales cycles, and prioritize monitoring services.

The ideal candidate has at least 5 years of sales experience, with a strong focus on fire protection and the desire to grow within a dynamic organization. A positive attitude and excellent customer service skills are essential.

Qualifications

• Minimum 5+ years of sales experience required.
• Minimum 2+ years of fire protection sales experience preferred.
• Experience selling monitoring services strongly preferred.

Responsibilities

• Develop new national accounts and manage complex sales cycles.
• Conduct market research and build relationships with clients.
• Maintain CRM pipeline data and prepare reports on activities.

Skills

Problem solving

Cold calling

Customer service orientation

Time management

Interpersonal skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Salesforce

Job description

National Service & Monitoring Sales Manager

This is an opportunity to join a growing, dynamic, and responsible organization that prioritizes the development of its associates while delivering industry-leading fire protection solutions.

ORR Protection Systems is seeking a National Fire Protection Service Sales Executive to expand our portfolio of national, multi-site service customers. This position may be based in any primary ORR market and is not eligible for relocation assistance.

This role is ideal for a high-performing, consultative outside sales professional with a proven ability to develop new national accounts, manage complex sales cycles, and pursue RFP-driven opportunities for testing, inspection and monitoring services across multiple locations. It’s important to note that ORR considers revenue growth related to monitoring services to be a strategic priority, and that we value experience with monitoring sales when considering candidates for this role as a result.

Essential Duties and Responsibilities

• All team members must embody ORR’s mission to provide protection for people, property, and the environment in all aspects of their work.
• Proactively identify, pursue, and develop new national, multi-site fire protection service and monitoring opportunities across industries including Data Centers, Industrial, Telecommunications, Power Generation, Manufacturing, and other commercial verticals.
• Demonstrate a strong hunter mentality, generating new leads through cold calling, networking, and targeted outreach focused on ORR’s specialized inspection, testing, maintenance, and monitoring services.
• Engage and communicate effectively with business decision-makers at all organizational levels to uncover needs, align solutions, and advance opportunities.
• Collaborate with Operations and internal stakeholders to support proposal development, contract reviews, and solution alignment.
• Negotiate and close sales opportunities of varying contract lengths, complexity, and revenue scope.

RFP Management

• Draft, format, and edit RFP responses to ensure accuracy, clarity, and professionalism.
• Manage RFP timelines and submission deadlines to ensure timely and complete responses.
• Maintain and continuously improve ORR’s RFP content repository, including questionnaires, financial documentation, safety/quality materials, and process narratives.

Market Research

• Research prospective clients and target industries to identify new national, multi-site RFP and direct pursuit opportunities.
• Analyze competitor positioning and RFP responses to strengthen ORR’s value proposition and submission quality.

Documentation and Reporting

• Maintain accurate CRM pipeline data, tracking leads, pursuits, and opportunity progress.
• Prepare reports on RFP activity, outcomes, and feedback to support continuous improvement and strategy refinement.

Client Relationship Management

• Build and nurture relationships with prospects throughout the sales and RFP lifecycle.
• Participate in industry conferences and trade shows as required to support prospecting and brand presence.
• Follow up post-submission to gather feedback and understand client decision-making timelines.

Administrative Support

• Manage administrative tasks related to RFP submissions, including scheduling meetings, coordinating clarifications, and organizing documentation.
• Perform other duties and special projects as assigned.

Minimum Education and/or Experience

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Minimum 5+ years of sales experience required.
• Minimum 2+ years of fire protection sales experience required; service sales experience strongly preferred.
• Experience selling monitoring services strongly preferred.
• Ability to travel up to 25% as needed.

Knowledge, Skills and Abilities

• Problem solving and critical thinking, required.
• Fearless with initiating contact with potential customers through cold calling.
• Winning, positive attitude.
• Customer service oriented.
• Strong interpersonal, and teamwork skills.
• Ability to network at all levels of business.
• Excellent time management.
• Experience with Microsoft Office Suite; high level of proficiency in Excel.
• Experience using a CRM and managing a pipeline to track leads and progress. Salesforce experience preferred.
• Consistent drive to meet goals and targets.
• Desire to continuously learn new skills and apply to each opportunity.

Work Environment and Physical Demands

• All associates are required to pass a drug screen, background check and motor vehicle report.
• Driving to customer sites and conducting visual site surveys.

Benefits

• Working for a company where the associates are viewed as the company’s greatest asset.
• Being part of something you can be proud of – making a difference in the health and wellness of people and our planet.
• A growing company with a first‑class reputation in our respective industries.
• A culture that is fun, family‑oriented and entrepreneurial.
• A company that offers a focus on work‑life balance and encouragement to make a big impact.
• A caring group of associates with a commitment to make the communities we work in better for all.
• Excellent benefits including 401(k), health, life, dental, tuition reimbursement and numerous perks such as training and development.

Equal opportunity employer/ Veterans/ Disabled