Field Solutions Engineer II: Technical Sales Specialist

Blueface Ltd; Lawrence (MA); On-site; USD 24,000 - 42,000; Full time

Job summary

Comcast Business seeks a results-driven professional to provide product and technical knowledge to Sales Representatives and customers. You will collaborate with the sales team to market and sell product lines and offer insight on current network situations.

Responsibilities include analyzing customer needs, supporting field questions, and coordinating with engineering for custom projects. You will document progress, recommend products, and contribute to achieving growth while maintaining

Qualifications

• Bachelor's degree or equivalent experience.
• Strong knowledge of cybersecurity and network technologies.
• Experience with unified communications as-a-service (UCaaS) is a plus.

Responsibilities

• Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
• Provides timely, technical support and problem resolution for field service questions.
• Supports Sales team with product modifications and engineering expertise for custom projects.
• Assists representatives and customers in evaluating and selecting products.
• Creates, reviews and executes product test plans and cases, documents test progress and reports results.
• Recommends products to meet customer needs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Cybersecurity

Routing and Switching

UCaaS

Education

Bachelor's Degree

Job description

Comcast Business seeks a results-driven professional to provide product and technical knowledge to Sales Representatives and customers. You will collaborate with the sales team to market and sell product lines and offer insight on current network situations.

Responsibilities include analyzing customer needs, supporting field questions, and coordinating with engineering for custom projects. You will document progress, recommend products, and contribute to achieving growth while maintaining