Field Solutions Engineer - Data Center (Remote)

nVent; Jacksonville (FL); On-site; USD 101,400 - 188,300; Full time

Job summary

nVent seeks a key technical lead in the Data Solutions space to partner with customers, sales, and engineering, turning real-world challenges into practical data center solutions. The role emphasizes in-field problem solving, applying understanding of how systems fit together to deliver meaningful customer outcomes.

Ideal candidates bring deep knowledge of data center cooling and power architectures, with remote work capability and willingness to travel across the US and Canada.

Qualifications

• Bachelor's degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center cooling, infrastructure, design, and construction.
• Ideally 5+ years of experience in a technical application's role supporting Data Center product solutions.
• Ability to work 100% remotely and travel on average 30% across mainly the US and Canada.
• Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred.
• Understanding of Data Center Power Architecture from UPS to rack/equipment level a plus.
• Excellent interpersonal and communication skills with a customer 1st mentality.

Responsibilities

• Serve as a domain authority for nVent Data Solutions products, including their application, for nVent functions including Sales, Product Management, Operations, etc.
• Provide first-line product support by providing help to customers and colleagues using nVent Data Solutions and Electrical Connections - new products and services.
• Evaluate customer RFQs and build costing/quotes with technical and commercial content.
• Provide technical application assistance to identify modified and engineered products based on customer specifications and application requirements.
• Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems.
• Conduct product training for customers and train distributors on quoting tools.
• Prepare compliance documents against customer specifications.
• Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
• Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry codes and standards committees.
• Provide market-specific intelligence and feedback on products and services to the commercial teams. Assist commercial teams with voice-of-customer (VOC) visits.
• Plan activities together with the Sales Leader.
• Identify the project in the closing phase with the sales team and provide vital technical support!
• Advises their manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.
• While we have this role posted in multiple locations, we are only making 1 hire

Skills

Remote work capability

Travel readiness

Data Center cooling

Power architecture understanding

Communication skills

Education

Bachelor's degree in electrical or mechanical engineering or related field

Job description

nVent seeks a key technical lead in the Data Solutions space to partner with customers, sales, and engineering, turning real-world challenges into practical data center solutions. The role emphasizes in-field problem solving, applying understanding of how systems fit together to deliver meaningful customer outcomes.

Ideal candidates bring deep knowledge of data center cooling and power architectures, with remote work capability and willingness to travel across the US and Canada.