Field Solutions Engineer - AV/IT & Pro Displays

benq; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

BenQ is seeking a technically skilled field-based professional to deliver solution consultancy for B2B displays, training, and demos. You will work with product teams, marketing, and field sales to meet monthly goals, including demonstrations, events, and bid responses.

On-site troubleshooting and training may be required. You will perform site surveys, AV/IT integration setups, and provide post-sale support, while developing technical content for resellers and end-user teams.

Qualifications

• 5+ years in field site AV/education applications.
• Familiar with interactive flat panels, projectors, and digital signage.
• IT basics: TCP/IP networking for IP devices.
• Proficient with MS Office and Google Chrome.
• Experience with OBS, DaVinci Resolve, or similar tools.
• Strong verbal and written communication skills.
• Customer-facing, solution-oriented in pre-sales support.

Responsibilities

• Demonstrate product features to customers in person and remotely.
• Provide expert product training to channel partners.
• Support pre-sales with bid specs and proof of concepts.
• Lead post-sale testing, troubleshooting, and documentation.
• Coordinate with PM, HQ, and field teams on data sheets and certifications.
• Perform site surveys and AV/IT integration setups.
• Create technical docs and training content for resellers.
• Collaborate with sales, CSS, MarCom, and HQ on product messaging.
• Manage travel costs and regional deployments.

Skills

Field AV/Education applications

Product demos

TCP/IP networking

MS Office & Google Chrome

Video editing: OBS/Davinci Resolve

Oral & written communication

Customer relationship building

Education

Bachelor's degree

Tools

Microsoft Office

Google Chrome

OBS

DaVinci Resolve

Job description

BenQ is seeking a technically skilled field-based professional to deliver solution consultancy for B2B displays, training, and demos. You will work with product teams, marketing, and field sales to meet monthly goals, including demonstrations, events, and bid responses.

On-site troubleshooting and training may be required. You will perform site surveys, AV/IT integration setups, and provide post-sale support, while developing technical content for resellers and end-user teams.