Technical Sales Support Representative- Consumer Electronics

benq; Plano (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

BenQ North America is hiring a Technical Sales Support Representative to support revenue growth for our eB2B team in Plano, Texas. You will act as a technical SME, architecting solutions from BenQ hardware, software and services to meet client needs.

Collaborate with Marcom, manage pipelines with Magento, HubSpot and Salesforce, and travel up to 20% to customer sites and events. The role requires a proactive, customer-focused approach and a solid background in AV/display technologies.

Qualifications

• 1–3 years in Technical Sales and/or Inside Sales.
• Background in consumer electronics or AV industry preferred.
• Hands-on experience with Magento, HubSpot, and Salesforce to manage pipelines.
• Ability to translate complex technology innovations into business value for diverse customer segments.
• Strong knowledge of display technologies and ability to learn proprietary software quickly.
• Proactive, consultative sales approach and willingness to conduct outreach.
• Proficient with Microsoft Office and comfortable adopting new tools.

Responsibilities

• Act as a technical subject matter expert to identify client needs and architect custom solutions using BenQ’s hardware, software, and service ecosystems.
• Execute proactive lead follow-ups and support the broader sales strategy to convert prospects into long-term national accounts.
• Partner with the Marcom team to develop technical sales collateral, messaging, and documentation tailored to specific industry verticals.
• Build and maintain high-level rapport with stakeholders across the customer account base, from technical influencers to executive buyers.
• Serve as the primary point of contact for complex customer issues, providing rapid resolution or managing strategic escalations to technical services.
• Represent the BenQ brand at partner sites, trade shows, and industry events through live product demonstrations.
• Travel to prospects and partner sites for installation guidance.

Skills

Technical Sales

HubSpot

Salesforce

Magento

Microsoft Office

Cold outreach

Customer-focused

Education

Bachelor's degree

Tools

Magento (Adobe Commerce)

HubSpot

Salesforce

Job description

Join the BenQ Team!

It's an exciting time to work at BenQ! BenQ North America is a growing company focused in both the consumer electronics and professional AV markets. We are looking for talent who have the passion and drive to succeed in the highly competitive display industry while delivering on the promise of Bringing Enjoyment n' Quality to the lives of our loyal customers.

We are hiring a Technical Sales Support Representative to support revenue growth for our eB2B team.

Duties & Responsibilities:

• Act as a technical subject matter expert to identify client needs and architect custom solutions using BenQ’s hardware, software, and service ecosystems
• Execute proactive lead follow-ups and support the broader sales strategy to convert prospects into long-term national accounts
• Partner with the Marcom team to develop technical sales collateral, messaging, and documentation tailored to specific industry verticals
• Build and maintain high-level rapport with stakeholders across the customer account base, from technical influencers to executive buyers
• Serve as the primary point of contact for complex customer issues, providing rapid resolution or managing strategic escalations to technical services
• Represent the BenQ brand at partner sites, trade shows, and industry events through live product demonstrations
• Travel to prospects and partner sites for installation guidance

Required Experience, Knowledge, Skills, and Abilities:

• Professional Experience: 1–3 years in Technical Sales and/or Inside Sales
• Background in the consumer electronics or AV industry is highly preferred
• Hands‑on experience with Magento (Adobe Commerce), HubSpot, and Salesforce to manage pipelines
• Proven ability to translate complex technology innovations into value‑driven business solutions for diverse customer segments
• Strong foundational knowledge of display technologies (projectors, interactive flat panels, and monitors) with the ability to master proprietary software quickly
• Proactive approach to business development, including a willingness to conduct cold outreach and engage prospective high‑value leads
• "Service‑first" consultative approach; able to remain composed and professional in high‑pressure sales environments
• Mastery of Microsoft Office Suite and a high degree of comfort learning and implementing new digital marketing and automation tools

Education:

• Bachelor's degree preferred

Position Type:

• Full‑time
• Office‑based
• 20% local and regional travel as needed