Field Software Engineer: Semiconductors & Robotics

ASM; Chandler (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

ASM is seeking a Field Software Engineer I to support software that drives robotics, valve systems, and temperature controllers on semiconductor equipment. You will troubleshoot issues, refine specifications, and ensure reliable tool performance in real-world manufacturing environments.

You will collaborate with global engineering experts and customer teams, lead escalation calls, and contribute to bug fixes and feature enhancements while documenting designs and test plans for future deployments.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or a related discipline, plus 3 years of experience.
• Strong analytical and problem-solving skills.
• Software development experience in C++, C#, or Python.
• Ability to read code and work effectively in a debugger or IDE.

Responsibilities

• Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment.
• Triage mechanical, electrical, and software issues across complex tool environments.
• Lead customer escalation calls with field support engineers and customers.
• Collaborate with QA and Support teams to incorporate replicated bugs into regression testing.
• Work with customers to define feature specifications and contribute to bug fixes or small feature enhancements.
• Author, review, and update system specifications, software designs, test plans, and related documentation.
• Investigate internal and external inquiries, perform analyses, and propose solutions or alternatives.
• Participate in system design discussions and cross-functional engineering reviews.
• Represent customer needs and priorities to internal engineering teams.
• Support customer software upgrades and validate customer-specific use cases before deployment.

Skills

C++

C#

Python

Analytical skills

Education

Bachelor's degree in Computer Science/Engineering

Tools

Debugger

IDE

Job description

ASM is seeking a Field Software Engineer I to support software that drives robotics, valve systems, and temperature controllers on semiconductor equipment. You will troubleshoot issues, refine specifications, and ensure reliable tool performance in real-world manufacturing environments.

You will collaborate with global engineering experts and customer teams, lead escalation calls, and contribute to bug fixes and feature enhancements while documenting designs and test plans for future deployments.