Field Services Technician - Tampa, FL

NRG Energy; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their Field Services Technician team. This role offers a unique opportunity to provide expert installation and services for cutting-edge smart home technology, ensuring customer satisfaction and peace of mind. With a strong emphasis on training and support, the company values diverse backgrounds and experiences. Enjoy competitive pay, a flexible work schedule, and numerous benefits, including paid time off and a 401(k) plan. If you're passionate about technology and customer service, this is the perfect opportunity to grow your career in a dynamic environment.

Benefits

Company Take-Home Vehicle

Gas Card

Comprehensive Paid Training

Cell Phone

Work Tablet

401(k) Plan with Matching

Two Weeks Paid Time Off

Medical/Dental/Vision/Life Coverage

Employee Pricing on Smart Home Products

Ten Paid Holidays

Qualifications

• Strong customer service and sales skills are essential for success.
• Experience in field technician roles is preferred but not required.

Responsibilities

• Provide expert-level installation and services of smart home technology.
• Maximize earning potential through sales and installation appointments.

Skills

Customer Service Skills

Sales Experience

Field Technician Experience

Teamwork

Problem Solving

Education

High School Diploma

Tools

Installation Tools

Work Tablet

Cell Phone

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – We’ll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Someone who thrives in a team environment as well as independently

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.