Job Description: Field Services Technician at Vivint Smart Home
Join Vivint Smart Home, an NRG company, as a Field Services Technician and be part of a team dedicated to creating smarter, safer, and more sustainable homes. We are seeking motivated, customer-focused, and coachable individuals with a passion for technology and sales.
Why Join Our Technician Team?
- Competitive hourly base plus uncapped commission
- Comprehensive paid training, ongoing coaching, and support
- Company-provided take-home vehicle and gas card
- Cell phone and work tablet provided
- All necessary tools shipped directly to you
- Flexible 4/10 work schedule with home dispatch, paid drive time included
Why Join Vivint?
- Ten paid holidays
- Two weeks paid time off
- Employee discounts on smart home products
- Medical, Dental, Vision, and Life insurance coverage
- 401(k) plan with matching
- Opportunities for career development and leadership
- Recognition as one of Fast Company’s Most Innovative Companies and Forbes’ Best Employers
A Day in the Life
You will provide expert installation and service of advanced technology, leveraging appointments into additional revenue opportunities. Your integrity and honesty will help customers find peace of mind with their smart home solutions.
Who We’re Looking For
We welcome applicants from diverse backgrounds and experience levels. Whether you are an experienced technician, a sales professional seeking a change, or a motivated learner, we want to hear from you.
- Exceptional customer service skills
- Sales experience in car sales, retail, insurance, B2C, or call centers
- Field technician experience such as cable, internet, pest control, lawn maintenance, construction, or solar tech
- Clean driving record and valid license
- Ability to work independently and in team settings
Physical Demands
- Lift and carry up to 45 lbs.
- Climb ladders up to 14 feet
- Work in attics and confined spaces
- Bend, kneel, crouch, and stand for extended periods
We prioritize safety and conduct home safety analyses. NRG Energy maintains a drug-free workplace with periodic testing. We are an Equal Opportunity Employer, supporting diversity and inclusion.