Field Services Technician - Springfield, VA

NRG Energy; Springfield (United States Virgin Islands); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading smart home company is seeking a Field Services Technician to join their team in Springfield, VA. The role involves expert installation and servicing of cutting-edge technology, with opportunities for earnings growth through customer interactions. Comprehensive training and support are provided, along with a competitive benefits package including paid time off and a 401(k) plan. Ideal candidates will have exceptional customer service and sales skills, with a background in technical or field service roles.

Benefits

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Two weeks paid time off

401(k) plan with matching

Employee pricing on smart home products

Ten paid holidays

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.
• Field technician experience in related areas is a plus.

Responsibilities

• Perform expert installation and servicing of technology.
• Maximize earnings through service and installation appointments.
• Conduct safety analyses of homes.

Skills

Customer Service

Sales

Field Technician Experience

Job description

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Field Services Technician - Springfield, VA

Location: Springfield, VA, Virtual, 22150

Company: NRG

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals with a knack for technology and sales.

Why Join Our Technician Team ?

• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All tools necessary to perform the job will be shipped directly to you!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint ?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company’s 50 Most Innovative Companies, Forbes' list of Best Employers, and a Best Employer for Diversity

A Day in the Life:

As a member of our Field Services Technician team, you’ll perform expert installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we’re looking for:

Our technician team comes from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn maintenance, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Field Services technicians will conduct safety analyses of each home to ensure a safe environment for all.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, in accordance with law and applicable agreements. EOE AA M/F/Protected Veteran Status/Disability. Salary levels may vary based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.