Field Services Technician - Springfield, VA

Vivint; Springfield (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician. You'll install and service cutting-edge technology while maximizing your earnings through customer interactions. Enjoy competitive pay, comprehensive training, and a supportive team environment.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Paid time off

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.

Responsibilities

• Provide expert-level installation and service of technology.
• Maximize earning potential through leads and appointments.

Skills

Customer Service

Sales

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job — we'll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' Best Employers, and a Diversity Champion

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and service of cutting-edge technology. You'll have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who We're Looking For:

Our technician team comprises individuals from diverse backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you're an experienced field technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work in a team and independently

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

At Vivint, safety is a priority. Technicians will conduct safety analyses of every home to ensure a safe working environment. NRG Energy is committed to a drug-free workplace, with periodic testing as permitted by law. We are an Equal Opportunity Employer, supporting diversity and inclusion. For more information, see the EEOC poster. This official description is on file with Talent.