Field Services Technician - Plant City, FL

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician, where you'll provide expert installation and service of cutting-edge technology. Enjoy competitive pay, comprehensive training, and a supportive work environment. This role offers flexibility with a 4/10 work schedule and the opportunity to maximize earnings through commissions. Be part of a team that values customer service and safety.

Benefits

Competitive hourly base plus uncapped commissions

Comprehensive paid training

Company-provided take-home vehicle

Cell phone and work tablet provided

401(k) plan with matching

Two weeks paid time off

Medical, Dental, Vision, and Life insurance

Employee discounts on smart home products

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.
• Field technician experience is a plus.

Responsibilities

• Provide expert installation and servicing of technology.
• Maximize earnings through service and installation appointments.
• Conduct safety analyses of homes.

Skills

Customer Service

Sales

Independence

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

About Vivint Smart Home

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to proactively protect and keep our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Join Our Field Services Technician Team

We are looking for motivated, customer-focused, and coachable individuals with a knack for technology and sales to join our team.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commissions
• Comprehensive paid training, ongoing coaching, and support
• Company-provided take-home vehicle and gas card
• Cell phone and work tablet provided
• All necessary tools shipped directly to you
• 4/10 work schedule with home dispatch; we cover drive time to/from and between appointments

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee discounts on smart home products
• Medical, Dental, Vision, and Life insurance
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognized as one of Fast Company's 50 Most Innovative Companies and Forbes' Best Employers

A Day in the Life

As a Field Services Technician, you will provide expert installation and servicing of cutting-edge technology. You can maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers rely on your honesty and integrity to ensure their peace of mind.

Who We’re Looking For

Our team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Technicians will conduct safety analyses of homes to ensure a safe working environment for themselves and customers.

NRG Energy maintains a drug-free workplace. Employees may be subject to periodic drug testing, including post-accident and reasonable suspicion testing, where permitted by law. We are an Equal Opportunity Employer committed to diversity and inclusion. Level, title, and salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.