Field Services Technician - McDonough, GA

Vivint; McDonough (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in smart home technology is seeking motivated individuals to join their Field Services Technician team. This role offers a unique opportunity to work with cutting-edge technology while providing exceptional customer service. Technicians will enjoy a competitive hourly wage plus uncapped commissions, comprehensive training, and a flexible 4/10 work schedule. The company values diversity and offers a supportive environment for career development. If you're passionate about technology and customer service, this could be the perfect opportunity for you.

Benefits

Competitive Hourly Base

Uncapped Commission

Comprehensive Paid Training

Company-Provided Vehicle

Gas Card

Cell Phone Provided

Work Tablet Provided

Paid Time Off

Medical, Dental, Vision Insurance

401(k) Plan with Matching

Qualifications

• Exceptional customer service and sales skills are essential.
• Experience as a field technician in various industries is a plus.

Responsibilities

• Provide expert installation and service of smart home technology.
• Leverage service appointments to generate leads and additional revenue.

Skills

Customer Service Skills

Sales Experience

Field Technician Experience

Ability to Work Independently

Tools

Work Tablet

Cell Phone

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company-provided take-home vehicle and gas card
• Cell phone and work tablet provided
• All necessary tools shipped directly to you
• 4/10 work schedule with home dispatch; drive time paid

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee discounts on smart home products
• Medical, Dental, Vision, Life insurance
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognitions: Fast Company's list of the World's 50 Most Innovative Companies, Forbes' America's Best Employers, and Best Employer for Diversity

A Day in the Life:

As a Field Services Technician, you will provide expert installation and service of cutting-edge technology. You will have opportunities to maximize earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on your honesty and integrity to offer peace of mind.

Who We're Looking For:

Our team includes individuals from diverse backgrounds and experience levels. We invest in training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in teams

Physical Demands:

• Lift up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, stand for extended periods

We prioritize safety, conducting home safety analyses to ensure a secure workplace for our technicians and customers.

NRG Energy maintains a drug-free workplace with periodic testing. We are an Equal Opportunity Employer and support diversity and inclusion. For more information, see the EEOC poster.