Field Services Technician II

City of Garland; United States; On-site; USD 21,407 - 26,505; Full time

Job summary

The City of Garland is seeking a Utility Service Specialist responsible for connecting, reconnecting, and disconnecting utility services for customers. This role requires a High School Diploma or GED and—ideally—2 years of experience in meter reading or field operations.

The position offers a pay range of $15.54 - $19.24, depending on qualifications. The incumbent must have a valid Class C Texas driver’s license and be prepared for physical tasks in various environmental conditions.

Qualifications

• 2 years related experience in meter reading and/or field operations.
• Class 'D' water license preferred, not required.
• Valid Class C Texas driver's license.

Responsibilities

• Disconnect and reconnect electric/water services.
• Accurately perform water/electric meter readings.
• Train new hires on field service operations.

Skills

Meter reading

Field operations

Customer service

Education

High School Diploma or GED

Job description

Summary

Responsible for connecting, reconnecting and/or disconnecting utilities for customers that are moving‑in, moving‑out, or that are delinquent on accounts for the City of Garland. Pay Range: $15.54 - $19.24 (Depending on qualifications and experience).

Key Responsibilities

• Disconnect and reconnect electric/water services.
• Install sleeves on back terminal ends of meter.
• Accurately and efficiently perform water/electric meter readings.
• Re‑read electric and water meters upon customer requests.
• Re‑check all disconnected utilities, as needed.
• May perform the duties of the Field Service Technician I, as needed.
• May train new hires on field service operations.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED).
• 2years related experience in meter reading and/or field operations.
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

• 2–4 years experience in meter reading and electric utility industry.
• Class “D” water license preferred, not required.

Licenses and Certifications

• Valid Class C Texas driver’s license.

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent works with frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk. May be exposed to extremes of heat and cold, rain, humidity, wetness, insects, noxious odors, fumes, and physical stress from exertion and lifting. Exposed to physical exertion such as bending, lifting, stooping, reaching, pulling, and pushing.

Possible Shift Schedules

• Schedule A – Monday – Thursday 8:30am – 7:00pm
• Schedule B – Tuesday – Friday 8:30am – 7:00pm
• Schedule C – Monday – Thursday 9:30am – 6:00pm; Friday 10:00am – 6:30pm (one being standby)