Field Services Technician II

Garlandtx; Garland (TX); On-site; USD 21,407 - 26,505; Full time

Job summary

Garlandtx is hiring a Field Services Technician II in Garland, Texas. This role involves disconnecting and reconnecting utilities, performing accurate meter readings, and providing excellent customer service. Candidates should have at least 2 years of relevant experience and a valid Class C Texas driver's license. The position offers a flexible schedule with potential outdoor exposure to harsh weather conditions. Salary ranges from $15.54 to $19.24 depending on qualifications and experience.

Qualifications

• 2 years related experience in meter reading and/or field operations.
• Valid Class C Texas driver's license is required.

Responsibilities

• Disconnect and reconnect electric/water services.
• Accurately perform water/electric meter readings.
• Train new hires on field service operations.

Skills

Customer service skills

Meter reading

Knowledge of utilities

Education

High School Diploma or GED

Tools

Electric/water meters

Job description

Field Services Technician II page is loaded## Field Services Technician IIlocations: Customer Service Utility Payment Centertime type: Full timeposted on: Posted Todayjob requisition id: JR102842**Summary**Responsible for connecting, reconnecting and/or disconnecting utilities for customers that are moving-in, moving-out, or that are delinquent on accounts for the City of Garland.**Pay Range**: $15.54 - 19.24 (Depending on qualifications and experience)**Essential Duties and Responsibilities** *include the following. Other duties may be assigned*.* Disconnect and reconnect electric/water services.* Install sleeves on back terminal ends of meter.* Accurately and efficiently perform water/electric meter readings.* Re-read electric and water meters upon customer requests.* Re-check all disconnected utilities, as needed.* May perform the duties of the Field Service Technician I, as needed.* May train new hires on field service operations.* Other duties as assigned.**Minimum Qualifications*** High School Diploma or General Equivalency Diploma (GED)* 2 years related experience in meter reading and/or field operations*Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.***Preferred Qualifications****Education/ Experience*** 2-4 years experience meter reading and electric utility industry* Class “D” water license preferred, not required**Knowledge, Skills & Abilities*** Intermediate knowledge of electric/water meter(s) reading* Intermediate knowledge of city street and address systems* Intermediate knowledge of public contact techniques and principles* Ability to provide excellent customer service* Ability to work a flexible schedule and assignments* Ability to work independently and meet deadlines* Ability to work in a team environment**Licenses and Certifications*** Valid Class C Texas driver's license**Physical Requirements / Work Environment***The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*The incumbent works with frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk. May be exposed to extremes of heat and cold, rain, humidity, wetness, insects, noxious odors, fumes, and physical stress from exertion and lifting. Exposed to physical exertion such as bending, lifting, stooping, reaching, pulling, and pushing.**Possible shift schedules**Schedule A * Monday - Thursday* 8:30am – 7:00pmSchedule B * Tuesday - Friday* 8:30am – 7:00pmSchedule C * Monday - Thursday* 9:30am – 6:00pm* Friday* 10:00am - 6:30pm (one being standby)