Field Services Technician (Fresno)

Industry Analysts, Inc.; Fresno (CA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

WiZiX Technology Group, Fresno, CA, is seeking a Field Service Technician to repair copiers/printers and provide on-site support. The role emphasizes practical troubleshooting and strong customer communication.

The candidate should be able to manage time and resources across territories, with a valid driver's license and a stable work history. Industry-experienced applicants are encouraged to apply.

Qualifications

• Mechanical and electrical mindset.
• IT literate.
• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired.
• Production experience is a plus.
• Strong computer knowledge.

Responsibilities

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Skills

Troubleshooting

Customer service

IT literate

Mechanical and Electrical mindset

Strong computer knowledge

Tools

Toshiba

Ricoh

Savin

Kyocera

Brother

Lexmark

Job description

WiZiX Technology Group Fresno, California, United States

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians.

WiZiX Technology Group – Field Service Technician

We are looking for a qualified candidate responsible for a full range of repairs and service procedures on copiers/printers. Good communication skills, a valid driver’s license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.

Job Responsibilities:

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources and territorial considerations

Qualifications:

• Mechanical and Electrical Mindset
• IT literate
• Experience and training with Toshiba, Ricoh, Savin, Kyocera, Brother, Lexmark, and other manufacturers is desired
• Production experience is a plus
• Strong computer knowledge

We promote a culture of growth and believe that each employee can make a difference—no matter your role or level of experience.

Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals.

Among our company goals, we aim to be a long-term employer. That means providing our team with the training and certification they need to keep up with the fast-changing technology our office machines, devices and software employ.

About WiZiX:

WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.

WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.

At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.

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