Field Services Technician (Cincinnati, OH)

Checkpoint Systems, Inc.; Cincinnati (OH); In loco; USD 36.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401 (k) Matching

Medical Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Employee Discount

Paid Time Off

Tuition Reimbursement

Flexible Spending Account

Health Savings Account

Descrizione del lavoro

Checkpoint Systems, Inc. is seeking a Field Services Technician to travel to retailer sites in the Cincinnati region, install and repair Checkpoint products, and train customers on usage. The role emphasizes on-site surveys, documentation, and coordination with internal teams to ensure timely, high-quality service.

A valid driver’s license and the ability to lift 85 lbs are required. The position involves a standard on-road schedule with some overnight stays and calls for strong problem-solving

Competenze

• AA degree or electronics training or equivalent industry experience.
• Experience with electronic test equipment and digital meters.
• Valid driver's license with clean driving record.
• Willingness to travel 10–25% and work on various sites.

Mansioni

• Installs and maintains Checkpoint products and systems.
• Maintains accurate parts inventory.
• Documents system updates and communications.
• Follows OSHA safety guidelines and safety standards.
• Trains customers on system use and operation.
• Coordinates with service departments to meet standards and responsiveness.
• Interfaces with customers to resolve installation and service issues.
• Provides site surveys, photos, and related documentation for sales/services.

Conoscenze

Blueprint reading

Customer service

Problem solving

Team player

Safety compliance

Travel readiness

Lifting 85 lbs

Effective communication

Formazione

AA degree / electronics training

BSET or equivalent military training

Industry experience

Strumenti

Electronic test equipment

RFID experience

Descrizione del lavoro

Field Services Technician (Cincinnati, OH)

#26-671

101 Wolf Drive, New Jersey, United States

Job Highlights

As a Field Service Representative at Checkpoint Systems, you will be on the go traveling to our retailers in your assigned region on a daily basis– being the face of the company to our customers. This candidate is responsible for installing and repairing all Checkpoint products, training customers on the use of our products, and completing on-site surveys as required.

Location

101 Wolf Drive , New Jersey 08086 , United States

Job Summary & Requirements

JOB DUTIES

• Installs and maintains Checkpoint’s products and systems.
• Maintains accurate parts inventory.
• Maintains daily requirements for documentation, system updates and timely communications.
• Follows company and OSHA safety guidelines and incorporates safety standards into all activities.
• Trains customers on the use of systems.
• Works with internal service departments to ensure responsiveness along with service and installation standards are met.
• Interfaces with customers to resolve installation and service issues.
• Provides site surveys, photos, and related documentation for sales/services as required.
• Interfaces with other departments to maximize efficiencies, effectiveness and profitability throughout the installation and service process.
• Collaborates with other field resources and internal departments to meet established goals and objectives while maintaining profitability within the North American Services Organization.
• Other duties as assigned by manager.

EDUCATION

• 2-year AA degree, BSET in electronics, equivalent military training, or industry experience.

EXPERIENCE

• Experience with electronic test equipment and digital meters
• Hands-on experience EAS
• Hands on experience with RFID a plus

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to read and understand blueprints and technical documentation.
• Valid moto vehicle driver’s license in current state of residence.
• Clean motor vehicle driving record clear of egregious driving violations.
• Attention to detail and proven ability to produce quality work.
• Ability to work independently and in a team environment.
• Strong problem solving and customer service skills.
• Ability to communicate technical issues and corrective actions to customers.
• Computer proficiency.
• Strong verbal and written communication skills.
• Ability to lift at least 85 lbs. and 25 lbs. overhead.
• Ability to operate a circular saw to cut floors for wire routing.
• Ability to work on lifts, ladders, and new and existing construction sites.
• Previous construction work experience is a plus.
• Ability to travel for service or installation projects (10 - 25%).
• A standard work schedule will be set, although some jobs may require an earlier/later shift in schedule and/or may require overnight stays.

Job Type: Full-Time

Pay: $26.44-$32.69 per hour

• 401 (k)
• 401 (k) Matching
• Medical Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Employee Discount
• Paid Time Off
• Tuition Reimbursement
• Flexible Spending Account
• Health Savings Account

Schedule:

• Monday to Friday
• Overtime

Work Location: On the road, Cincinnati OH, and surrounding areas

CCLprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment.All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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