Field Services Technician

Ricoh; San Jose (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Ricoh is seeking a Field Services Technician in San Jose, CA. The role involves traveling to customer sites to troubleshoot, repair, install, and maintain Ricoh printers and copiers. This is a full-time position with 40 hours per week, typically Monday through Friday, and includes mileage reimbursement.

You will work independently in the field, diagnose issues, perform preventative maintenance, and document service activities while delivering professional customer service across the local area.

Qualifications

• Experience in field service or equipment repair.
• Strong mechanical and electrical troubleshooting skills.
• Ability to repair, install and maintain industrial printers/copiers or similar equipment.
• Willingness to travel and work in customer sites.

Responsibilities

• Travel to customer locations in the San Jose, CA area to service Ricoh printers and copiers.
• Diagnose, repair and perform preventive maintenance on equipment.
• Install and configure new devices and ensure proper operation.
• Troubleshoot mechanical, electrical and hardware issues as they arise.
• Provide professional on-site customer service and document activities accurately.
• Maintain equipment and document completed work for service records.

Skills

Field service

Mechanical troubleshooting

Electrical troubleshooting

Electromechanical repair

Industrial equipment maintenance

Automotive repair

Military technical experience

Manufacturing maintenance

Job description

We are looking for a Field Services Technician in San Jose, CA!

• $25.00 per hour.
• Mileage reimbursement.
• Full-time | Monday - Friday | 40 hours a week.

Are you someone who enjoys working with your hands, solving problems, and being on the move instead of sitting behind a desk all day? We're looking for a Field Services Technician to join our team and support customers throughout the local area.

In this role, you'll travel to customer sites to troubleshoot, repair, install, and maintain Ricoh commercial and industrial printers and copiers. Every day is different, and you'll have the opportunity to work independently while providing exceptional service to clients.

What You'll Be Doing:

• Travel to customer locations throughout the San Jose, CA area.
• Diagnose and repair Ricoh commercial and industrial printers and copiers.
• Perform preventative maintenance and equipment installations.
• Troubleshoot mechanical, electrical, and hardware-related issues.
• Configure equipment and ensure proper operation.
• Provide professional customer service during on-site visits.
• Accurately document service activities and completed work.

What We're Looking For:

We're interested in candidates who have experience in one or more of the following:

• Field service or equipment repair.
• Mechanical troubleshooting.
• Electrical troubleshooting.
• Electromechanical repair.
• Industrial equipment maintenance.
• Automotive repair.
• Military technical experience.
• Manufacturing maintenance.

If you enjoy figuring out how things work and fixing them when they don't, we'd like to talk with you.

Important Requirements:

• Valid driver's license.
• Reliable personal vehicle.
• Ability to travel throughout the assigned territory.
• Comfortable working independently in the field.
• Ability to lift, move, and work with equipment as needed.
• This is a hands‑on field service role focused on repairing and maintaining physical equipment.

Ready to Get Started?

If you're mechanically inclined, enjoy troubleshooting equipment, and want a role where no two days are exactly the same, we'd love to hear from you.