Field Service Supervisor I - Global Logistics Ops Leader

DHL Express; Dayton (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Bonus programs

401K with match

Medical benefits

Tuition Reimbursement

Paid Time Off

Employee Discounts

Work Life Program

Training opportunities

Job summary

DHL Express in Dayton, OH is seeking a Field Service Supervisor to coordinate the movement of parcels by Air and Ground, including international import/export operations. You will lead a unionized team, ensure compliance, and drive efficiency across operations.

The role requires strong customer service skills, budgeting能力, and hands-on leadership. You will use MS Office daily and collaborate with multiple departments to maintain high service levels.

Qualifications

• Extensive understanding of supervisory practices and workflow optimization.
• Ability to manage budgets and staffing within policy.
• Experience with training and developing staff in a unionized environment.

Responsibilities

• Expedites daily operations to ensure client satisfaction and profitability.
• Supervises airport ramp operations and handling of cargo within regulations.
• Manages back-office staff, monitors flights, and coordinates with Customs/Imports.

Skills

Customer service

Team leadership

Budgeting

Staff coaching

Safety compliance

Education

BS/BA and 2 years’ experience in related field

Tools

MS Office

Excel

Outlook

Job description

DHL Express in Dayton, OH is seeking a Field Service Supervisor to coordinate the movement of parcels by Air and Ground, including international import/export operations. You will lead a unionized team, ensure compliance, and drive efficiency across operations.

The role requires strong customer service skills, budgeting能力, and hands-on leadership. You will use MS Office daily and collaborate with multiple departments to maintain high service levels.