Field Services Manager

Recovery Monitoring Solutions; Mississippi; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Field Services Manager to lead statewide GPS monitoring programs. This role emphasizes effective operations, compliance, and collaboration with governmental agencies. The manager will oversee employee management, quality assurance, and technical support, ensuring program effectiveness through independent decision-making and teamwork. The position offers the opportunity to make a significant impact on public safety and compliance while working in a dynamic environment. If you have a passion for leadership and a commitment to enhancing community safety, this role is perfect for you.

Benefits

Hiring bonus after 90 days

Qualifications

• Proficiency in Microsoft Office Suite is essential.
• At least 1 year of experience in employee supervision is required.

Responsibilities

• Oversee statewide GPS monitoring programs and ensure operational efficiency.
• Manage hiring, training, and performance evaluations of staff.

Skills

Microsoft Office Suite

Employee Supervision

Military Experience

Criminal Justice Experience

Job description

$500.00 Hiring bonus after 90 days of employment for new employees.

Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

Company Overview:
Recovery Monitoring Solutions (RMS) partners with government agencies to enhance public safety and compliance through innovative monitoring solutions.

Position Summary:

The Field Services Manager oversees statewide GPS program, ensuring effective operations, compliance, and coordination between RMS staff and governmental agencies. This role involves employee management, quality assurance, and technical assistance. Reporting to the Director of Field Operations, the manager exercises independent decision-making while collaborating with employees to optimize program effectiveness.

Key Responsibilities:

1. Program Oversight & Administration:
   Lead and supervise statewide GPS monitoring programs, ensuring operational efficiency (on-the-job training provided). Provide regular updates to the Director of Field Operations regarding program developments and emerging issues. Monitor program performance metrics and address factors influencing participation rates.
2. Employee & Stakeholder Relations:
   Manage hiring, training, performance evaluations, disciplinary actions, and terminations. Serve as the primary liaison between RMS operations and government agencies. Collaborate with service providers to enhance program effectiveness.
3. Technical & Compliance Support (Training Provided):
   Conduct GPS/RF program webinars for regional staff. Screen and approve access requests for EM monitoring software. Ensure adequate inventory levels for uninterrupted program operations. Travel: Statewide travel within Mississippi is required.

Qualifications:

• Technical Skills: Proficiency in Microsoft Office Suite.
• Minimum of (1) year of experience supervising employees.
• Military or criminal justice experience preferred.

Equal Employment Opportunity (EEO):
Recovery Monitoring Solutions is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, or military/veteran status. RMS complies with all applicable federal, state, and local employment laws.