Field Services Manager

IDR, Inc.; Brentwood (TN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits

Industry leader

Job summary

IDR, Inc. is seeking a Field Services Manager to join one of our top clients in Brentwood, Tennessee.

The role oversees technical field service operations, managing project deployments, coordinating field teams, and ensuring installation and maintenance of systems at client sites. The ideal candidate has at least 3 years in field services or technology installations, plus strong project management and customer-service skills.

Qualifications

• Minimum 3 years in field services, field engineering, or technology installations.
• Experience managing technology deployments, repairs, and upgrades.
• Strong understanding of field technology, networking, telecommunications, or low-voltage systems.
• Experience coordinating technicians, contractors, vendors, or field resources.

Responsibilities

• Manage and coordinate field technicians, engineers, contractors, and vendors during installation and service projects.
• Conduct or support site surveys and assess technical requirements for new installations and upgrades.
• Develop project scopes, schedules, resource requirements, and implementation plans.
• Oversee installation, configuration, troubleshooting, and break/fix activities in the field.
• Serve as the primary point of contact for project-related field activities and customer communication.

Skills

Field services

Project management

Networking

Telecommunications

Vendor coordination

Customer service

Job description

IDR is seeking a Field Services Manager to join one of our top clients for an opportunity in Brentwood, Tennessee. This role involves overseeing technical field service operations within the technology infrastructure industry. The ideal candidate will manage project deployments, coordinate field teams, and ensure successful installation and maintenance of systems at client sites.

Position Overview for the Field Services Manager:

• Manage and coordinate field technicians, engineers, contractors, and vendors during installation and service projects.
• Conduct or support site surveys and assess technical requirements for new installations and upgrades.
• Develop project scopes, schedules, resource requirements, and implementation plans.
• Oversee installation, configuration, troubleshooting, and break/fix activities in the field.
• Serve as the primary point of contact for project-related field activities and customer communication.

Requirements for the Field Services Manager :

• At least 3 years of experience in field services, field engineering, or technology installations.
• Project management experience overseeing technology deployments, repairs, and upgrades.
• Strong understanding of field technology, networking, telecommunications, or low-voltage systems.
• Experience coordinating technicians, contractors, vendors, or other field resources.
• Excellent organizational, communication, and customer-service skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.