Field Services Lead - Heavy Equipment & Projects

Wesco International, Inc.; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

Wesco International, Inc. seeks a Manager – Field Services to lead multiple projects and direct operations across customer sites. The role requires heavy equipment operation proficiency, supervision experience, and mobility to support customer projects.

You will ensure safety, quality, and efficiency while maintaining inventory integrity and driving continuous improvement. Travel up to 25% is expected.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• Forklift certification required; OSHA 10 and OSHA 30 preferred.
• 5 years required of heavy equipment operation (forklift certified).
• 5 years required of supervision experience in a construction environment.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction, or mechanical products.
• Strong time management skills.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Ability to understand and follow verbal and/or written instructions.
• Ability to operate hand and power tools and equipment.
• Must be geographically mobile and willing to relocate based upon customer projects.
• Ability to anticipate and prepare for customer needs is preferred.
• Ability to adapt to changing situations and to perform multiple tasks simultaneously is preferred.
• Ability to travel up to 25%

Responsibilities

• Supervises, coordinates, or schedules activities of the field service staff.
• Directs achievement of performance objectives related to productivity, quality, service, and safety.
• Monitors workflow metrics and take corrective action as needed.
• Balances staff across various projects for fluctuating requirements.
• Ensures that all procedures are observed, implemented, enforced, and training is provided when necessary in the processing of all transactions.
• Ensures timely and accurate completion of all customer and inventory transactions.
• Safeguards inventory assets of the company maintains integrity of all transactions and maintains overall inventory accuracy above 99.5%.
• Maintains positive employee relations and morale while enforcing discipline as required.
• Monitors workflow, work completed, error rates and related metrics and takes appropriate action when required.
• Fosters environment of continuous improvement in all aspects of the operation.
• Implements cost reduction initiatives where necessary.
• Travels to customer’s site as needed for equipment start-up, customer training, service issues, problem trouble shooting, and related service issues.
• Develops best practices and standard tools to improve operational efficiency.

Skills

Heavy equipment

Supervision

Inventory control

Forklift cert

Electrical knowledge

Communication

Time management

Basic computer skills

Willing to relocate

Education

High School Diploma

Bachelor's degree preferred

Tools

Forklift

Job description

Wesco International, Inc. seeks a Manager – Field Services to lead multiple projects and direct operations across customer sites. The role requires heavy equipment operation proficiency, supervision experience, and mobility to support customer projects.

You will ensure safety, quality, and efficiency while maintaining inventory integrity and driving continuous improvement. Travel up to 25% is expected.