Field Services Engineer – South West

Mirion Technologies; Los Alamos (NM); Remote; USD 75,000 - 100,000; Full time

Job summary

Mirion Technologies in the United States seeks a Field Service Engineer to install, configure, and repair complex nuclear measurement equipment across the Central/West US, with field-based or home-based work in NM and nearby states.

Role includes up to 70% regional travel, on-site troubleshooting of hardware and software, and thorough Field Reports to ensure accurate records, customer satisfaction, and safety compliance.

Qualifications

• 1–3 years in a technical/customer service position.
• A.S. or B.S. degree in Electronics or Nuclear Engineering preferred.
• Naval Nuclear Power Program experience is a plus.
• Must have a valid driver's license.
• Occasional heavy lifting and travel (70% regional).

Responsibilities

• Install and configure complex nuclear measurement equipment on-site.
• Troubleshoot malfunctions and coordinate with Support/Engineering to resolve faults.
• Complete Field Reports and maintain thorough field logs.
• Represent the company professionally with customers.

Skills

Technical acumen

Verbal communication

Organizational skills

Self-starter

Safety awareness

Driver's license

Education

AS/BS in Electronics or Nuclear Engineering

Tools

SQL Server

Crystal Reports

Access

Job description

Location: Field-based / Home-based — Central/West US territory (Remote: New Mexico and surrounding states)

Travel: Approximately 70% regional travel

Our client, a leading manufacturer of nuclear measurement and radiation detection equipment, is seeking a highly motivated Field Service Engineer who, with limited supervision, executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.

ESSENTIAL DUTIES:

• Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of proprietary hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
• Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
• Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed.
• Provide professional representation of the company in all dealings with customers, creating a positive experience for the customer.

ADDITIONAL DUTIES:

• In-house troubleshooting and repair.
• Technical support (by phone/email).

ESSENTIAL REQUIREMENTS:

• Technical acumen — preferably an Electronics, Mechanical, or Science/Physics background.
• Very good verbal communication skills.
• Excellent organizational skills, typing/keyboarding skills, and written reporting skills.
• Well-disciplined, self-starter with an enthusiastic, entrepreneurial spirit, able to work alone or with a team.
• Must be logical and analytical in approaching solutions to complex problems.
• Understand and adhere to all safety policies on the job.
• Ability to lift at least 50+ pounds.
• 70% regional travel.
• Must have a valid driver's license.

PREFERRED SKILLS:

• Knowledge and proficiency with industry-standard radiation detection instrumentation such as High Purity Germanium (HPGe) detectors, Sodium Iodide (NaI) detectors, and Alpha/Beta Counting Systems.
• Experience using nuclear measurement software applications for gamma spectroscopy, in-vivo counting, and alpha/beta counting.
• Database management experience using SQL Server, Crystal Reports, and/or Access.
• Nuclear Physics and Radiation Principles knowledge and experience.
• Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.
• Complex system troubleshooting to resolution at the modular and/or component level.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• 1–3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
• A.S. or B.S. degree in Electronics, Nuclear Engineering, or equivalent preferred but not required. Some technical schooling along with 4+ years related technical experience may be substituted.
• Naval Nuclear Power Program experience is a plus.