Field Services Engineer - Mechanical

Sidel; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

A global manufacturing company is seeking a Field Services Engineer - Mechanical to handle installation and technical support for equipment at client sites. This role requires a Bachelor's degree in engineering, fluency in English, and travel up to 90%. Candidates with experience in the beverage/packaging industry and mechanical expertise are preferred. Competitive full-time position with responsibilities focused on ensuring customer satisfaction and equipment performance.

Qualifications

• 2-3 years of experience in field activities.
• Technical expertise in Mechanical, Automation, or Electrical.
• Experience in the beverage/packaging industry is preferable.
• Spanish, Italian and/or French is an advantage.
• Experience in the beverage/packaging industry is a plus.
• 2–3 years of field experience in installation/service.

Responsibilities

• Test and evaluate equipment performance at customer site.
• Report technical activities and troubleshooting.
• Ensure customer satisfaction through service and support.
• Travel up to 90% including international locations.
• Report to the Installation Site Manager on team activities.
• Ensure customer satisfaction and adherence to SOPs.

Skills

Fluent English

Auto-mechanic specialization

Travel availability

Mech/Elect/Automation

Travel up to 90%

Spanish/Italian/French mix

Education

Bachelor Degree or technical degree in engineering

Tools

B&R

Siemens

Elau

AB

Job description

Overview

Join to apply for the Field Services Engineer - Mechanical role at Sidel.

Your Opportunity

Sidel is looking for a Field Service Engineer that performs installation, start‑up, commissioning and test of the Sidel equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

Your Mission

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications


• Properly handle, check and transfer equipment non-conformities


• Prepare Job Progress Chart and technical reports in reference to carried-out activities


• Ensure ultimate internal and external customer satisfaction


• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules


• Report after sales opportunities detected on Customer site


• Technical activities, troubleshooting and reporting deliverables


• Report to the Installation Site Manager for team site activities

Your Profile

Level of education and languages:

• Bachelor Degree or technical degree in engineering (+2) and/or equivalent experience


• Fluent level of English is a must


• Specialization in auto-mechanic or aseptic is a plus


• Spanish, Italian and/or French is an advantage

Required experience and skills:

• Experience in the beverage/packaging industry is a plus


• 2-3 years of experience in field activities


• Technical subject matter expertise on Mechanical, Automation (B&R, Siemens, Elau & AB) Electrical or Aseptic


• Availability to travel up to 90% (Including International Locations)

Without being limited to those activities, the Field Service Engineer must be:

• Having the ability to lift, carry, push, or pull up to 50 pounds frequently.


• Be capable of standing, walking, bending, kneeling, crouching, or climbing ladders for extended periods.


• Be comfortable working in confined spaces, on rooftops, or at heights using proper safety equipment.


• Having manual dexterity and hand-eye coordination required for handling tools, parts, and delicate components.


• Having the ability to work in varied environments, including noisy, dusty, hot, cold, etc.


• Able to drive and travel long distances, sometimes with short notice.


• Be able to wear the required personal protective equipment (PPE) such as safety glasses, gloves, hard hats, and respirators.

Job details

• Seniority level: Associate


• Employment type: Full-time


• Job function: Engineering, Customer Service, and Production


• Industries: Machinery Manufacturing