Field Services Engineer I

Surge Staffing; Madison (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Surge Staffing is seeking a Field Services Engineer I to support healthcare facilities across Des Moines, IA, Minneapolis, MN, and Madison, WI. You will install, service, and repair specialized medical equipment to keep devices operating safely.

The role emphasizes troubleshooting, on-site support, and travel up to regional destinations with all tools provided and paid training opportunities.

Qualifications

• Strong troubleshooting and diagnostic abilities.
• Clear and effective communication with teams and customers.
• Excellent organizational skills and ability to manage multiple tasks.

Responsibilities

• Install, maintain, troubleshoot, and repair medical equipment.
• Perform field modifications, software updates, and warranty repairs.
• Calibrate equipment and verify performance.
• Document service activities using ServiceMax.
• Travel regionally to provide on-site support.

Skills

Troubleshooting

Communication

Organizational skills

Independent work

Education

Associate degree/Tech cert

Tools

ServiceMax

Job description

Field Services Engineer I

Surge Staffing Des Moines, Iowa, United States (On-site)

We're hiring a Field Service Engineer I – Healthcare Technology to support healthcare facilities throughout the Des Moines, IA, Minneapolis, MN, and Madison, WI regions.

If you're mechanically inclined, enjoy troubleshooting, and want a career where your technical skills help keep critical healthcare equipment operating safely, this is an excellent opportunity.

What you'll do

• Install, maintain, troubleshoot, and repair specialized medical equipment
• Perform field modifications (recalls), upgrades, software updates, and warranty repairs
• Conduct equipment calibration, testing, and performance verification
• Document service activities using ServiceMax
• Provide professional on-site support while traveling throughout the region

What we're looking for

• 2–4 years of technical, mechanical, or field service experience, or
• An associate degree or technical/trade school certification with 1+ year of technical experience (internships and apprenticeships welcome)
• Strong troubleshooting, communication, and organizational skills
• Ability to work independently
• Willingness to travel regionally with up to 100% travel by air and vehicle

What we offer

• Paid technical training and ongoing professional development
• Company-paid travel
• All tools and equipment provided
• Opportunity to work with advanced healthcare technology
• Career growth with a rapidly expanding national service organization