Field Services Engineer

Sterling Engineering; Chicago (IL); Remote; USD 48,216 - 61,992; Full time

Benefits offered by this job

Mileage reimbursement

PTO with blackout dates

401K

Company Credit Card for expenses

Job summary

A leading engineering firm is seeking a Field Service Engineer in Chicago to provide critical on-site support for power distribution systems. The role involves troubleshooting, customer interaction, and maintaining service logs. Ideal candidates have 3–5 years of electrical systems experience and strong communication skills. A car allowance is included in the compensation package.

Qualifications

• 3–5 years of hands-on experience with electrical systems, ideally high-voltage or AC/DC power distribution.
• Strong understanding of electrical troubleshooting fundamentals.
• Comfortable working in a customer-facing role.

Responsibilities

• Provide on-site support for troubleshooting and repairing power distribution systems.
• Act as the primary point of contact with customers during field service calls.
• Coordinate with internal teams to resolve issues in the field efficiently.

Skills

Electrical troubleshooting fundamentals

Customer service skills

Hands-on experience with electrical systems

Communication skills

Job description

1 day ago Be among the first 25 applicants

This range is provided by Sterling Engineering. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.00/hr - $45.00/hr

Direct message the job poster from Sterling Engineering

Benefits: Mileage reimbursement, PTO with blackout dates, OT (1.5x), Company Credit Card (for gas, food, parking), 401K

Sterling Engineering is looking for multiple Field Service Engineers to join a rapidly expanding power distribution company serving major data center clients. This is an exciting opportunity to work directly with customers, perform critical on-site support, and represent a respected name in the power distribution space. Military veterans are strongly encouraged to apply.

Job Duties:

Provide on-site support for troubleshooting and repairing Anord Mardix power distribution systems installed in data warehouses.

Act as the primary point of contact with customers during field service calls—displaying strong interpersonal and customer service skills.

Travel 100% regionally using personal vehicle (mileage reimbursed); expected workload of 40–50 hours/week with occasional nights, weekends, and holidays (always on-call).

Perform system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and power systems.

Coordinate with internal engineering and customer service teams to resolve issues in the field efficiently.

Maintain detailed service logs, customer communication records, and travel documentation using company-provided systems and tools.

Qualifications:

3–5 years of hands-on experience with electrical systems, ideally high-voltage or AC/DC power distribution.

Strong understanding of electrical troubleshooting fundamentals—experience in data centers or mission-critical environments is a plus.

Comfortable working in a customer-facing role with excellent communication skills.

Must use personal vehicle for travel; $6K annual car allowance included in hourly rate.

Prior military experience is highly preferred.

Must be flexible and dependable, willing to work OT and handle emergency call-ins.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Manufacturing, Electrical Equipment Manufacturing, and Appliances, Electrical, and Electronics Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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