Field Services Engineer

Anritsu - Product Inspection & Detection (North America); Chicago (IL); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Excellent benefits

401k match

Job summary

Anritsu Infivis Inc. is seeking a Field Service Engineer to support food and healthcare equipment in the Northern Illinois/Greater Chicago region. You’ll perform hands-on maintenance, troubleshoot issues, and sustain customer operations on X-ray, metal detectors, and related inspection equipment.

Base pay starts at $31/hr with OT, travel pay, and strong benefits. Training is available; growth opportunities are emphasized in a best-workplace environment in Illinois.

Qualifications

• Experience with mechatronics and troubleshooting in industrial settings.
• Hands-on maintenance and repair experience on machinery.
• Strong customer-service focus and communication.

Responsibilities

• Provide on-site and phone technical support for field service and equipment issues.
• Visit customer facilities to verify equipment safety and perform preventive maintenance.
• Troubleshoot to optimize performance and ensure smooth operation for customers.

Skills

Mechatronics

Troubleshooting

Industrial maintenance

Customer service

Tools

X-ray equipment

Metal detectors

Job description

Are you experienced with mechatronics? Troubleshooting and industrial machine maintenance & repairs?

Do you want to make an impact supporting food quality and safety?

We're recognized as a best workplace in Illinois and we're growing.

What you’ll do as a Field Service Engineer

The Field Service Engineer acts as the immediate technical / mechanical support for all field service and equipment issues on-site or via phone support to customers in the food and healthcare industries. Our Field Service Engineers are experts that visit customer facilities on a regular basis to verify equipment safety, recommend preventive maintenance, and troubleshoot to optimize performance.

The Field Service Engineer maintains strong relationships with customers and ensures their operation is running smooth by providing hands‑on machine maintenance. With a strong customer service focus, you ensure the longevity of the Anritsu machines that ensure quality and safety for our world‑class partners.

Our highly regarded, cutting‑edge inspection equipment (X-ray, metal detectors, checkweighers, and conveyors) is in demand by our quality‑minded customers. While packaging and inspection equipment experience is beneficial, we are willing to train ambitious and technically savvy professionals on the nuances of our industry. This role will provide highly motivated candidates passionate about learning ample opportunities to advance their careers.

We're hiring for the Northern Illinois / Greater Chicago region.

Pay based on industry experience. Base range starting at $31/hr. 40 hours per week guaranteed. OT and travel pay. Excellent benefits at a low cost. 401k match.

Anritsu Infivis Inc. is an Equal Opportunity Employer M / F / Disability / Veteran