Field Service Worker- Landscape Maintenance

City of Wilmington, NC

Wilmington (NC)

On-site

USD 32,000 - 42,000

Full time

9 hours ago

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Benefits offered by this job

Comprehensive benefits (medical,Dental

Vision insurance

On-site gym access

Paid time off and holidays

6 weeks parental leave

Telework availability (position-depend

Job summary

The City of Wilmington is seeking a Field Service Technician to help keep stormwater systems flowing, roads safe, and public spaces reliable. You will assist with debris removal, use hand tools, and work with CCTV and Vac-Con helpers under regular supervision.

This role requires ability to perform manual tasks in all weather conditions, obtain Flagger & Work Zone Safety certification within 90 days, and drive a Class C vehicle. On-call rotations and outdoor duties are part of this position.

Qualifications

Ability to read and understand written instructions; basic comprehension of simple processes and machine operation.
No prior experience required.
Class C driver’s license.
Ability to obtain Flagger & Work Zone Safety certification within 90 days of hire.
Ability to perform manual tasks in all weather conditions.
Ability to communicate and work cooperatively with colleagues, City leadership, and the public.
Ability to follow oral and written directives and use sound judgment.

Responsibilities

Assists with repairs, maintenance, and improvements to the drainage system using small equipment and power tools.
Constructs and maintains streets by cleaning, operating small equipment, applying sealing materials, and repairing surfaces.
Performs manual labor in support of construction, maintenance, and repair projects; digs ditches, trenches, and holes; handles materials and tools.
Follows safety procedures; utilizes protective gear; monitors traffic around trucks; directs traffic and places markers as needed.
Provides operational support for storm preparation and street barricade setup for events.

Skills

Manual labor

Safety awareness

Teamwork

Communication

Driver’s license

Education

Less than high school or equivalent

Job description

The City of Wilmington is an Equal Opportunity Employer.

Position Description

One City. One team. One mission

Do you want to be part of the team that maintains the infrastructure our community depends on every day?

The city it looking for a Field Service Technician to help keep stormwater systems flowing, roads safe, and public spaces reliable—while working hands on with a team that takes pride in serving the community.

While on the job, you will be assisting with work activities, removing debris, and other related work as required. Equipment/tools primarily utilized includes, but is not limited to, the following: hand tools such as rakes, shovels, picks, hammers, hand saws, lopping shears, and trash pickers; CCTV Helpers and Vac-Con Helpers. Other duties include assisting crew members, maintaining small hand tools and equipment, and completing daily forms and logs. Work is performed under regular supervision.

Typical Tasks

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Assists with repairs, maintenance, and improvements to the drainage system by operating small equipment and power tools, repairing pipes, catch basins, manholes, open channels, creeks, ditches, and ponds.
Constructs and maintains streets by cleaning, operating small equipment and power tools, applying sealing materials, rebuilding shoulders, applying surfaces, reconditioning base and sub-grade materials, replacing deteriorated curbs and gutters, replacing surface and base materials, and repairing surfaces otherwise damaged.
Performs manual labor in support of construction, maintenance, and repair projects; digs ditches, trenches, and holes manually or utilizing power equipment; shovels, rakes, spreads, compacts, and levels dirt, rock, asphalt, cement, and other materials; retrieves supplies, materials, tools, equipment and other items and runs various errands as needed; collects, transports, and loads and unloads materials, supplies, tools, and equipment to and from the worksite.
Follows established safety procedures; utilizes safety equipment and wearing protective gear; monitors traffic conditions surrounding trucks and equipment to identify obstructions, pedestrians, or unsafe traffic conditions; flags and directs traffic and places markers, signs and cones around project and work site to ensure safety of crew and the traveling public; and reports incidents, accidents, problems, or unusual situations.
Provides operational support by assisting with storm preparation and clean up, building and setting up street barricades for special events, and performing other related duties as assigned.

Qualifications

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge is equivalent to less than high school or equivalency.
No prior experience required.
Class C driver’s license.
Ability to obtain Flagger & WorkZone Safety certification required within 90 days of hire.
Ability to perform a variety of manual tasks for extended periods of time and in all types of weather conditions.
Ability to communicate and work cooperatively with colleagues, City leadership, and the general public.
Ability to apply principles of logical thinking to work tasks and handle practical situations and requests made by supervisor and/or lead workers; to comprehend and respond to a variety of situations in an efficient manner; to understand and follow simple oral and written directives and perform the relative tasks using sound judgment

Physical Demands

Exerting 50-75 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

WORKING CONDITIONS

This position will require outdoor work in all types of weather conditions.
Emergency work in storm events is required
All positions will be required to participate in On-Call program on a rotating basis with other employees/ operating sections.

Supplemental Information

Our Mission Statement: Though forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

Our Core Values: Inclusion, Collaboration, Creativity, and Accountability

What We Offer

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

Comprehensive medical, dental, and vision insurance + many other insurance options
Excellent retirement benefits, including a city-provided 4.5% contribution each pay period into a 401(k) and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
Employer-paid health & wellness clinic
Paid sick and vacation leave + 12 paid holidays per year
6-weeks paid parental leave
Paid volunteer & blood donation leave
Flex schedule and telework availability (position dependent)
Professional development trainings & leadership initiatives
Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Our Core Values: INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What We Offer

Comprehensive medical, dental, and vision insurance + many other insurance options
Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
Employer-paid health & wellness clinic
Free on-site city gym access
Paid sick and vacation leave + 13 paid holidays per year
6-weeks paid parental leave
Paid volunteer & blood donation leave to give back to our community
Flex schedule and telework availability, depending on your position
Professional development trainings & leadership initiatives
Tuition assistance benefits

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance

The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance

Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance

The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement

NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*)

Sick Leave - 12 days accrued each year
Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
Holidays - 13 paid holidays annually
Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous

Tuition reimbursement
Employee Assistance Program
Short & Long Term Disability
Cancer & Critical Illness
Accident Insurance
Whole Life Insurance
Credit Union membership
Access to City Fitness Center

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to receive their first paycheck approximately 4 weeks after their start date.

This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.

01 Each applicant must complete this supplemental questionnaire as a part of the application screening process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

02 Do you have a valid Drivers License?

03 Which best describes your highest level of education?

High School Diploma or GED
Vocational/Technical Training or Certificate
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None - N/A

04 Do you have the ability to read and understand written instructions in order to understand simple processes and the routine operation of machines?

05 Do you currently posses or have the ability to obtain Flagger & WorkZone Safety certifications within 90 days of hire?

06 Do you have the ability to perform a variety of manual tasks for extended periods of time and in all types of weather conditions?

07 How many years of experience do you have operating small equipment and power tools?

I have no experience
less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years to less than 10 years
10 years or more

08 How many years of experience do you have in manual labor in support of construction, maintenance, and repair projects?

I have no experience
less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years to less than 10 years
10 years or more

09 Please identify the company/agency/organization where you gained the experience described in question #7 and #8. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A" or "See Resume/Application" does not qualify as an acceptable response.

10 The hiring salary for the position is posted on the job posting. Salary determination is supported by budget availability and qualifications of the candidate to maintain internal equity. Please acknowledge that you understand this process.