Field Service Technician - X-Ray Systems (On-Call)

Mettler Toledo AG; Lutz (FL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision care coverage

401(k) savings plan with company matching

Tuition reimbursement

Employee wellness programs

Paid time off

Flexible spending account

Short-and long-term disability

Basic life insurance

Domestic partner benefits

Job summary

Mettler Toledo AG is seeking a Field Service Technician to provide world-class customer support for Eagle X-Ray systems in Texas, Mississippi, or Alabama. This role involves performing start-ups, maintenance, and technical training, ensuring compliance with safety standards, and maintaining customer relationships. Successful candidates will possess strong problem-solving and communication skills, along with a high school diploma or GED. A commitment to extraordinary service and various benefits are included.

Qualifications

• Skilled in resolving technical issues with a goal for first-time fix.
• Ability to manage customer communication and scheduling effectively.
• Fluency in English; Spanish skills are a plus.

Responsibilities

• Perform start-ups, audits, maintenance, and repairs for Eagle X-Ray systems.
• Build strong customer relationships and act as a trusted advisor.
• Complete and submit service reports, timesheets, and expenses accurately.

Skills

Problem-solving skills

Communication skills

Customer service skills

Conflict management skills

Detail-oriented

Education

High school diploma or GED

Associate degree in Electronics or Engineering Technology

Tools

Hand tools

Test equipment

Windows applications (Outlook, Teams, Excel, Word, Adobe)

Job description

Mettler Toledo AG is seeking a Field Service Technician to provide world-class customer support for Eagle X-Ray systems in Texas, Mississippi, or Alabama. This role involves performing start-ups, maintenance, and technical training, ensuring compliance with safety standards, and maintaining customer relationships. Successful candidates will possess strong problem-solving and communication skills, along with a high school diploma or GED. A commitment to extraordinary service and various benefits are included.