Field Service Technician (Western North Carolina)

Arjo Inc; Greensboro (NC); Remote; USD 39,000 - 43,000; Full time

Benefits offered by this job

Benefits begin on day-1

Health/Vision/Dental coverage

Paid time off

Employer-matched 401k plan

Paid training

Job summary

Arjo is seeking a Field Service Technician to provide preventative maintenance and repair services on Arjo's medical equipment at hospitals in western North Carolina and eastern Tennessee and Kentucky. The role requires working remotely with travel to customer sites and a focus on high-quality service and customer relationships.

Applicants should be prepared for 40% overnight travel, on-site service, and collaboration with Sales to grow service contracts.

Qualifications

• High School Diploma or GED required.
• Associate's Degree in Electrical or Mechanical field preferred.
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Training and/or certifications preferred.
• Sales experience preferred.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver's license.
• Lift up to 30 pounds and push/pull 75 pounds.

Responsibilities

• Maintenance, repair, installations, upgrades, and in-servicing at medical facilities.
• Technical diagnosis and repair cost estimates on equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Align with health and safety codes and procedures as mandated by company policy and regulatory agencies.
• Complete and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations; 40% overnight travel.

Education

High School Diploma or GED

Associate's Degree in Electrical or Mechanical field preferred

Job description

What moves you?

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges!

Develop your skills alongside industry professionals serving your community every day.

• $28-31/hr (DOE) plus OT and Bonus
• Benefits begin on day-1
• Full family health/vision/dental coverage
• Paid time off
• Employer-matched 401k plan
• Paid training

Arjo is seeking a Field Service Technician to provide preventative maintenance and repair services on Arjo's medical equipment on-site at hospitals in western North Carolina and eastern parts of Tennessee and Kentucky.

This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.

The selected technician, working remotely, should reside in or near Lenoir or Wayne County to stay central to the hospital customers that require regular visits. 40% overnight travel.

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); 40% overnight travel.

QUALIFICATIONS:

• High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
• Training and/or certifications preferred.
• Sales experience preferred.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver's license.
• Lift up to 30 pounds andpush/pull 75 pounds.

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About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com