Service Consultant - Knoxville 1

Arjo Inc; Knoxville (TN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive medical, vision, dental

Award-winning 401k plan

Paid time-off: 15 PTO + 12 holidays

Paid Training and Development

Job summary

Arjo Inc. is seeking a Driver / Field Service Representative in Knoxville, TN to manage delivery, setup, and pickup of medical equipment for local hospitals and nursing homes.

The role requires a clean driving record, physical capability to lift heavy gear, and front-line customer service experience. You will drive a 26-foot box truck, complete delivery documentation, and ensure equipment cleanliness and safety.

Qualifications

• High school diploma or equivalent.
• Must have clean driving record.
• Two years' experience within service or operations field.
• Two years' experience in front-line customer-service.
• Experience with Microsoft Office applications (Word, Excel, Outlook).
• Ability to lift up to 75lbs and push/pulling up to 135 pounds.
• Ability to drive work truck.
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment.

Responsibilities

• Prepare medical equipment and documentation for delivery.
• Load and unload medical equipment.
• Drive 26 foot box truck to make deliveries and pick-ups.
• Process delivery and pick-up documentation as required.
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained.
• Clean and disinfect medical equipment to Arjo quality standards.
• Present highest level of customer etiquette in all patient/customer interactions.

Skills

Customer service experience

Strong communication

Lift up to 75 lbs

Drive work truck

Teamwork

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

What moves you?

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!

Arjo welcomes people from all backgrounds and walks of life. Our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging.

Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.

• Total Cash - Base pay ($22-24/hr + OT and performance bonus)
• Benefits - Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
• Paid time-off - 15 PTO days, 12 holidays (8 standard/4 floating), birthday and voluntary days off.
• Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Knoxville, TN service center and will involve local driving to and from Knoxvill, TN area medical facilities using company vehicles.

Full-time - Shift Available:

Plus rotating on-call coverage.

Day-to-day functions:

• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to Arjo quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• High school diploma or equivalent
• MUST HAVE clean driving record
• Two(2) years' experience within service or operations field
• Two(2) years' experience in front-line customer-service
• Experience with Microsoft Office applications, including Word, Excel, & Outlook
• Ability to lift up to 75lbs and push/pulling up to 135 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Accommodation:

Arjo Inc. welcomes people from all backgrounds and walks of life. Our employees have different strengths, experiences, and backgrounds, but share a common passion for improving people's lives. We collectively promote a welcoming culture that embraces new ideas, encourages innovation, and values belonging. Arjo Inc. gives consideration for employment to all qualified applicants and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, disability, genetic information, military status, or any other characteristic protected by applicable federal, state, or local law.

Qualified Applicants who require a reasonable accommodation for any part of the application and/or hiring process may contact us through the following email address:[e-mail]

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visitwww.arjo.com