Field Service Technician – Welding Equipment Inspection

TRAK Group; Erlanger (KY); On-site; USD 34,000 - 55,000; Full time

Job summary

TRAK Group in Erlanger, Kentucky is seeking a Field Service Technician to provide hands-on field service, equipment inspection, testing, assembly, and repair for industrial resistance welding equipment. The role blends on-site service with in-house inspection and repair work, and requires a mechanically inclined, customer-focused professional who travels to customer sites.

The ideal candidate will diagnose mechanical issues, perform start-ups, conduct preventative maintenance, train customers,

Qualifications

• Must have strong mechanical aptitude and hands-on troubleshooting abilities.
• Ability to diagnose mechanical equipment issues and independently develop solutions.
• Excellent customer service and communication skills.
• Positive attitude with willingness to learn new technologies and equipment.
• Ability to work independently while collaborating with cross-functional teams.
• Willingness to travel to support customer installations and service.

Responsibilities

• Travel to customer facilities to install, troubleshoot, service, and maintain industrial equipment.
• Perform equipment start-ups and preventative maintenance activities.
• Provide technical support and customer training on equipment operation and maintenance.
• Diagnose mechanical and technical issues and implement effective repair solutions.
• Represent the company professionally while building strong customer relationships.
• Document service activities and communicate recommendations to customers and internal teams.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Independent work

Travel willingness

Education

Technical school education or related technical field

Tools

Blueprints & Schematics

Calipers

Micrometers

Electrical troubleshooting

Industrial controls / PLCs

Job description

TRAK Group in Erlanger, Kentucky is seeking a Field Service Technician to provide hands-on field service, equipment inspection, testing, assembly, and repair for industrial resistance welding equipment. The role blends on-site service with in-house inspection and repair work, and requires a mechanically inclined, customer-focused professional who travels to customer sites.

The ideal candidate will diagnose mechanical issues, perform start-ups, conduct preventative maintenance, train customers,