Field Service Technician - Vision Systems & AI

Syntegon Technology GmbH; Raleigh (NC); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Disability & life insurance

Education assistance

Paid time off

Employee assistance

Job summary

Syntegon Technology Services LLC in Raleigh, NC, is seeking a Field Service Technician focused on machine vision. You will develop and optimize vision system recipes for pharmaceutical inspections and support AI integration with COC.

The role requires installing machines, supporting SAT/FAT, training customer staff, and performing on-site maintenance and troubleshooting. Occasional travel and weekend work are expected.

Qualifications

• Bachelor's of Science/Engineering degree or equivalent.
• 1+ year application experience using Vision Systems (Halcon or Cognex preferred).
• Driver’s license and passport or ability to obtain one.
• Ability to lift up to 30 pounds and work in restricted areas.
• Over-time and occasional weekend work/travel.

Responsibilities

• Create, complete or optimize vision system recipes for pharmaceutical inspections.
• Collaborate with COC on AI integrations and vision applications.
• Perform machine installation and support SAT/FAT testing.
• Train customers on operation and maintenance of inspection equipment.
• Provide on-site preventive maintenance and troubleshooting for machines.

Skills

Vision systems experience

Travel readiness

Problem solving

Education

Bachelor’s of Science/Engineering

Tools

Halcon

Cognex

Job description

Syntegon Technology Services LLC in Raleigh, NC, is seeking a Field Service Technician focused on machine vision. You will develop and optimize vision system recipes for pharmaceutical inspections and support AI integration with COC.

The role requires installing machines, supporting SAT/FAT, training customer staff, and performing on-site maintenance and troubleshooting. Occasional travel and weekend work are expected.