Field Service Technician - Vehicle & Training (Detroit)

ECOLAB; Sterling Heights (MI); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Company vehicle for business use

Benefits package including medical,(d)

Job summary

Ecolab in Detroit, MI is seeking a Field Service Technician to deliver service, installations, maintenance, and issue resolution for warewashing, laundry, dispensing equipment, and related systems across Institutional segments. This field-based role requires travel to nearby Detroit-area locations; shifts are 10 hours Wed-Sat or Sun-Wed, with potential overnight calls.

Applicants need a high school diploma, 2 years of service experience, and a valid driver’s license.

Qualifications

• Minimum Qualifications: High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab's total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Skills

Service experience

Driving

Education

High School Diploma or equivalent

Job description

Ecolab in Detroit, MI is seeking a Field Service Technician to deliver service, installations, maintenance, and issue resolution for warewashing, laundry, dispensing equipment, and related systems across Institutional segments. This field-based role requires travel to nearby Detroit-area locations; shifts are 10 hours Wed-Sat or Sun-Wed, with potential overnight calls.

Applicants need a high school diploma, 2 years of service experience, and a valid driver’s license.