Field Service Technician – Travel-Heavy Poultry Equipment

Foodmate; Charlotte (NC); On-site; USD 62,000 - 77,000; Full time

Job summary

Foodmate US Inc. is seeking an experienced Field Service Technician in Charlotte, NC to support installed systems and new installations. You will test, diagnose, troubleshoot, and repair electro-mechanical equipment, traveling extensively to customer sites to ensure ongoing satisfaction.

The role requires reading blueprints and electrical drawings, strong communication, and a willingness to work varied shifts while maintaining safety and quality standards.

Qualifications

• Two-years technical trade or equivalent experience in installing/troubleshooting industrial equipment.
• Ability to travel up to 90% and work across sites.
• Read blueprints, machine drawings, and electrical drawings to diagnose issues.
• Proficient with a laptop, iPad, and standard software; maintain safety standards.

Responsibilities

• Travel to customer sites up to 90% to perform service tasks.
• Troubleshoot and repair poultry processing equipment and related systems.
• Communicate effectively with customers and team to ensure satisfaction.
• Prepare accurate service and expense reports promptly.
• Learn new components and procedures; identify service opportunities.
• Adhere to safety policies and assist with training customers.

Skills

Travel readiness

Customer service

Electrical background

Blueprint reading

Machine controls knowledge

Tool use

Safety compliance

Driver's license

Troubleshooting

International travel eligibility

Education

Technical trade

Tools

Laptop

iPad

Job description

Foodmate US Inc. is seeking an experienced Field Service Technician in Charlotte, NC to support installed systems and new installations. You will test, diagnose, troubleshoot, and repair electro-mechanical equipment, traveling extensively to customer sites to ensure ongoing satisfaction.

The role requires reading blueprints and electrical drawings, strong communication, and a willingness to work varied shifts while maintaining safety and quality standards.