Field Service Technician - - Talent Pool (Evergreen)

Vault Pressure Control LLC; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading pressure control solutions provider is seeking a qualified Field Service Technician to join their team in the United States. This role involves providing field service, assembly, and repair of wellhead systems, maintaining effective communication with clients and staff, and being on-call as needed. The ideal candidate will have at least 2 years of relevant experience, strong mechanical knowledge, and excellent customer service skills. This position may require extensive travel and working various shifts, including nights and weekends.

Qualifications

• Minimum of 2 years field service tech experience.
• Good working knowledge of mechanical processes.
• Must be authorized to work in the United States.

Responsibilities

• Perform field service, assembly, and repair.
• Provide 24-hour on-call service for customers.
• Communicate effectively with company representatives.

Skills

Field Service Experience

Customer Service Skills

Mechanical Processes Knowledge

Organizational Skills

Education

High school diploma or GED

Job description

All Jobs > Field Service Technician - - Talent Pool (Evergreen)

Field Service Technician - - Talent Pool (Evergreen)

Description

We are always looking for qualified Field Service Technician candidates across all of our locations! By applying to our "Evergreen" posting, your application will be placed into a talent pool and will be reviewed for future openings!

Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions provider of quality pressure control equipment and services for the oil and gas industry. Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems

Essential Functions

• Field Service, assembly, and repair of new, reman and customer property
• Plans and coordinates activities with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational service difficulties per job specification.
• While on scheduled shift, the position requirement is to provide field service on a 24-hour on-call basis for existing and new customers.
• Job will be primarily based in their home-based workshop but will also include customer location visits including but not limited to, overtime and working for other divisions of the Company and/or extensive travel with extended stays at other Company locations.
• Works independently to install new products and conduct repairs of Vault Pressure Control equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets
• Duties may require working in Shop when in training or not out of service jobs
• Handles customer complaints in a professional manner
• Maintains effective communication with Company Representative on issues including job procedures and spare parts requirements
• Records critical dimensions to ensure assembly will work and obtains and reviews product assembly/running procedures
• Responsible for shipping correct equipment and tooling to location for service jobs
• Prepares and submits Field Service Orders and other region required reports after each job is complete.
• Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints
• Work in a safe manner in compliance with VPC EHS and quality processes and procedures
• Complete shift reports and logs
• Must be able to climb up and climb down a ladder from work locations
• Must be able to work in confined spaces
• Must be able to lift up to 40 pounds
• Ability to work up to 17-hour shifts, day and night on a rotating schedule and weekends as needed
• Other duties as assigned by management

Requirements Experience / Knowledge

• Must have a minimum of 2 years field service tech experience
• Demonstrated good working knowledge of mechanical processes
• High school diploma or GED
• Technical, vocational, or military training or related experience is a plus
• Surface Wellhead installation and repair experience a plus but not required
• At least one year mechanical, electronic and hydraulic related experience
• Must be authorized to work in the United States
• Demonstrated good customer service skills – communication skills, positive interpersonal and problem-solving skills
• Demonstrated good organizational skills
• Regular exposure to moving mechanical components, airborne fumes, and particles
• Exposure to heat, cold, wet and snow conditions