Field Service Technician

Vault Pressure Control, LLC; Odessa (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits begin on day 1

Job summary

Vault Pressure Control, LLC is seeking a field service technician to install, service, and repair surface wellhead systems. The role involves hands-on assembly, troubleshooting, and customer interaction with 24-hour on-call support and travel to customer sites.

Based in a home-based workshop with potential extensive travel and overnight stays, you will work independently, maintain safety standards, and submit Field Service Orders and reports after each job.

Qualifications

• Minimum 2 years field service technician experience.
• Authorized to work in the United States.
• Solid mechanical, electronic, and hydraulic knowledge.
• HS diploma or GED; technical training a plus.

Responsibilities

• Field service, assembly, and repair of Vault Pressure Control equipment.
• Plan and coordinate field activities and resolve technical problems per spec.
• Provide 24-hour on-call field service; travel to customer locations; overtime and extended stays as needed.
• Work independently to install products and conduct repairs, ensuring no rig time loss and cost control.
• Submit Field Service Orders and regional reports after each job; maintain shift logs.
• Adhere to EHS and quality procedures; work safely.
• Must climb ladders, work in confined spaces, and lift up to 40 pounds.

Skills

Field service experience

Mechanical knowledge

Customer service skills

Education

High school diploma or GED

Technical/training experience

Job description

Description

Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems.

Essential Functions

• Field Service, assembly, and repair of new, reman and customer property.
• Plans and coordinates activities with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational service difficulties per job specification.
• While on scheduled shift, the position requirement is to provide field service on a 24-hour on-call basis for existing and new customers.
• Job will be primarily based in their home-based workshop but will also include customer location visits including but not limited to, overtime and working for other divisions of the Company and/or extensive travel with extended stays at other Company locations.
• Works independently to install new products and conduct repairs of Vault Pressure Control equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets.
• Duties may require working in Shop when in training or not out of service jobs.
• Handles customer complaints in a professional manner
• Maintains effective communication with Company Representative on issues including job procedures and spare parts requirements.
• Records critical dimensions to ensure assembly will work and obtains and reviews product assembly/running procedures.
• Responsibly for shipping correct equipment and tooling to location for service jobs
• Prepares and submits Field Service Orders and other region required reports after each job is complete.
• Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.
• Work in a safe manner in compliance with VPC EHS and quality processes and procedures.
• Complete shift reports and logs
• Must be able to climb up and climb down a ladder from work locations.
• Must be able to work in confined spaces.
• Must be able to lift up to 40 pounds.
• Ability to work 12 TO 14-hour shifts, day and night on a rotating schedule and weekends as needed.
• Other duties as assigned by management.

• * Medical benefits begin on day 1

Requirements

• Must have a minimum of 2 years field service tech experience.
• Must be authorized to work in the United States
• Demonstrated good working knowledge of mechanical processes.
• High school diploma or GED
• Technical, vocational, or military training or related experience is a plus.
• Surface Wellhead installation and repair experience a plus but not required.
• At least one year mechanical, electronic and hydraulic related experience
• Current valid driver's license
• Demonstrated good customer service skills - communication skills, positive interpersonal and problem-solving skills.
• Demonstrated good organizational skills.

Work Environment

• Regular exposure to moving mechanical components, airborne fumes, and particles.
• Exposure to heat, cold, wet and snow conditions
• Moderate noise levels