Field Service Technician

Vault Pressure Control, LLC; Midland (TX); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical benefits begin day 1

Zusammenfassung

Vault Pressure Control, LLC is seeking a field service technician to perform installation, service and repair of surface wellhead systems from a home-based workshop with travel to customer sites. The role requires on-call availability, lifting up to 40 lbs, and adherence to safety procedures.

Qualified candidates have 2+ years field service experience, a high school diploma or GED, and a valid US driver’s license.

Qualifikationen

• Must have 2+ years field service technician experience.
• High school diploma or GED.
• Authorized to work in the United States.
• Good working knowledge of mechanical processes.
• Technical/vocational/military training is a plus.
• Surface Wellhead installation/repair experience is a plus.
• Lift up to 40 pounds.
• At least 1 year mechanical, electronic and hydraulic experience.
• Current valid driver's license.
• Strong customer service, communication and problem-solving skills.
• Good organizational skills.

Aufgaben

• Field service, assembly and repair of wellhead equipment and customer property.
• Coordinate activities with installing equipment and resolve technical issues per job spec.
• Provide 24-hour on-call field service for existing and new customers.
• Travel to customer sites and other company locations as needed.
• Install new products and perform repairs on Vault Pressure Control equipment.
• Maintain safety, quality and EHS compliance.
• Prepare and submit Field Service Orders and related reports.
• Communicate procedures, spare parts needs and field questions to customers.

Kenntnisse

Field service

Mechanical skills

Customer service

Heavy lifting

On-call

Communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Description

Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems.

Essential Functions

• Field Service, assembly, and repair of new, reman and customer property.


• Plans and coordinates activities with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational service difficulties per job specification.


• While on scheduled shift, the position requirement is to provide field service on a 24-hour on-call basis for existing and new customers.


• Job will be primarily based in their home-based workshop but will also include customer location visits including but not limited to, overtime and working for other divisions of the Company and/or extensive travel with extended stays at other Company locations.


• Works independently to install new products and conduct repairs of Vault Pressure Control equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets.


• Duties may require working in Shop when in training or not out of service jobs.


• Handles customer complaints in a professional manner


• Maintains effective communication with Company Representative on issues including job procedures and spare parts requirements.


• Records critical dimensions to ensure assembly will work and obtains and reviews product assembly/running procedures.


• Responsibly for shipping correct equipment and tooling to location for service jobs


• Prepares and submits Field Service Orders and other region required reports after each job is complete.


• Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.


• Work in a safe manner in compliance with VPC EHS and quality processes and procedures.


• Complete shift reports and logs


• Must be able to climb up and climb down a ladder from work locations.


• Must be able to work in confined spaces.


• Must be able to lift up to 40 pounds.


• Ability to work 12 TO 14-hour shifts, day and night on a rotating schedule and weekends as needed.


• Other duties as assigned by management.

Medical benefits begin on day 1

Requirements

• Must have a minimum of 2 years field service tech experience.


• High school diploma or GED


• Must be authorized to work in the United States


• Demonstrated good working knowledge of mechanical processes.


• Technical, vocational, or military training or related experience is a plus.


• Surface Wellhead installation and repair experience a plus but not required.


• Must be able to lift up to 40 pounds


• At least one year mechanical, electronic and hydraulic related experience


• Current valid driver's license


• Demonstrated good customer service skills - communication skills, positive interpersonal and problem-solving skills.


• Demonstrated good organizational skills.

Work Environment

• Regular exposure to moving mechanical components, airborne fumes, and particles.


• Exposure to heat, cold, wet and snow conditions


• Moderate noise levels