Field Service Technician - Syracuse/Utica , NY

Arjo; New York (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Field Service Technician to join their team. This role will involve the maintenance and repair of vital medical equipment, requiring a solid understanding of electromechanical systems. You will have the opportunity to build strong customer relationships while ensuring high-quality service delivery. With a focus on growth and customer satisfaction, you will play a crucial part in enhancing the healthcare experience for individuals in your community. If you are skilled, motivated, and ready to make a difference, this is the perfect opportunity for you.

Benefits

Full family health/vision/dental coverage

Paid time off

Employer-matched 401k plan

Paid training

Company vehicle provided

Travel expenses covered

Qualifications

• Experience in repair and maintenance of electromechanical systems is essential.
• High School Diploma or GED required, with preferred associate degree.

Responsibilities

• Perform maintenance, repairs, and installations at medical facilities.
• Provide technical diagnosis and repair estimates for medical equipment.

Skills

Repair and maintenance of electromechanical equipment

Electrical and mechanical assembly

Ability to read mechanical and electrical schematics

Sales experience

Education

High School Diploma or GED

Associate’s Degree in Electrical or Mechanical field

Job description

What moves you?

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges!

Develop your skills alongside industry professionals serving your community every day.

• $27-30/hr (DOE) plus OT and Bonus

• Benefits begin on day-1

• Full family health/vision/dental coverage

• Paid time off

• Employer-matched 401k plan

• Paid training

Arjo is seeking a Field Service Technician to provide preventative maintenance and repair services on Arjo’s medical equipment on-site at hospitals in an assigned section of Upstate-NY.

This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.

The selected technician, working remotely, should reside in the Syracuse metro area to stay central to the hospital customers that require regular visits.

An Arjo vehicle will be provided and all travel paid by the company.

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).

• Technical diagnosis and repair cost estimates on customer-owned medical equipment.

• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).

• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.

• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.

• Completed and submit accurate reporting.

• Spare parts inventory management.

• Daily driving to customer locations (medical facilities); 30-50% overnight travel.

QUALIFICATIONS:

• High School Diploma or GED required. (Associate’s Degree in an Electrical or Mechanical field preferred)

• Repair and maintenance experience with electromechanical equipment.

• Electrical and mechanical assembly.

• Training and/or certifications preferred.

• Sales experience preferred.

• Ability to read and understand mechanical and electrical schematics.

• Must possess and maintain a valid driver’s license.

• Lift up to 30 pounds and push/pull 75 pounds.