Field Service Technician - Syracuse/Utica , NY

Arjo Italia S.p.A.; City of Utica (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll play a crucial role in maintaining medical equipment that enhances patient care. This position offers the opportunity to work closely with healthcare providers, ensuring high-quality service and compliance with health standards. With a focus on building customer relationships, you'll help drive growth opportunities while enjoying comprehensive benefits from day one. If you're passionate about making a difference in the healthcare field and possess the technical skills needed, this role is perfect for you.

Benefits

Full family health/vision/dental coverage

Paid time off

Employer-matched 401k plan

Paid training

Company vehicle for travel

Qualifications

• Experience with electromechanical systems and tools.
• Valid driver’s license required for travel.

Responsibilities

• Perform maintenance and repairs on medical equipment at customer locations.
• Assist Sales team with marketing and service contracts.

Skills

Repair and maintenance of electromechanical equipment

Electrical and mechanical assembly

Ability to read mechanical and electrical schematics

Education

High School Diploma or GED

Associate’s Degree in Electrical or Mechanical field

Job description

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Field Service Technician - Syracuse/Utica , NY

Location: Utica, NY (USA), New York, US - United States

What moves you?

Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges!

Develop your skills alongside industry professionals serving your community every day.

$27-30/hr (DOE) plus OT and Bonus

Benefits begin on day-1

Full family health/vision/dental coverage

Paid time off

Employer-matched 401k plan

Paid training

Arjo is seeking aField Service Technicianto provide preventative maintenance and repair services on Arjo’s medical equipment on-site at hospitals in an assigned section of Upstate-NY.

This role requires applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and building customer relationships to drive growth opportunities.

The selected technician, working remotely, should reside in the Utica metro area to stay central to the hospital customers that require regular visits.

An Arjo vehicle will be provided, and all travel expenses paid by the company.

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assist the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
• Ensure compliance with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Complete and submit accurate reports.
• Manage spare parts inventory.
• Daily travel to customer locations (medical facilities); 30-50% overnight travel.

Qualifications:

• High School Diploma or GED required. (Associate’s Degree in Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Experience with electrical and mechanical assembly.
• Training and/or certifications preferred.
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver’s license.
• Ability to lift up to 30 pounds and push/pull 75 pounds.

Accommodation: Arjo Inc. welcomes people from all backgrounds and walks of life. Our employees have different strengths, experiences, and backgrounds, but share a common passion for improving people's lives. We promote a welcoming culture that embraces new ideas, encourages innovation, and values belonging. Arjo Inc. considers all qualified applicants and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, disability, genetic information, military status, or any other characteristic protected by law.

Qualified applicants requiring reasonable accommodation for any part of the application and/or hiring process may contact us at: [e-mail]

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About Arjo

At Arjo, we believe empowering movement within healthcare environments is essential to quality care. Our products and solutions promote safe and dignified experiences through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and prevention of pressure injuries and venous thromboembolism. With over 6,500 employees worldwide and 65 years of experience, we are committed to improving outcomes for people with mobility challenges.