Field Service Technician (Surface Drills) - Virginia, MN

Sandvik; Virginia (MN); On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings plan

Professional development opportunities

Job summary

Sandvik is seeking a Field Service Technician to troubleshoot, repair, and maintain mechanical and electrical components of underground mining equipment at customer sites in the Minnesota region. You will assist with commissioning of new equipment and provide on-site training with minimal supervision.

The ideal candidate has a technical certification or diploma in mechanical or electrical fields and 3–7 years of related experience; diesel and high voltage electrical experience is a plus.

Qualifications

• Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience.
• Minimum 3–7 years industry related experience in mining equipment.
• Diesel and high voltage electrical experience is an advantage.

Responsibilities

• Troubleshoot, repair, and maintain mechanical and electrical aspects of underground mining equipment at customer sites.
• Assist with new equipment commissioning and training at customer sites with minimal supervision.
• Inspect equipment and determine faults; replace defective parts or systems as per scope of work.
• Test repaired equipment to ensure proper performance and reliability.
• Maintain time records, technical reports, and parts lists; contribute to continuous improvement.

Skills

Troubleshooting

Communication

Customer relations

Reading blueprints

Problem solving

Safety awareness

Team player

Education

Technical certification or diploma in mechanical or electrical fields

Tools

Hydraulics

Pneumatics

Electrical systems

Job description

Key performance areas

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Minnesota market. Additionally, the Field Service Technician will:

• Inspect equipment for proper performance and determines faults and malfunctions
• Adjust equipment and repair/replace defective parts components or systems according to scopes of work
• Tests repaired equipment to ensure proper operational performance
• Complete accurate time records, technical reports, failure reports, and parts lists
• Actively participate in continuous improvement initiatives
• Stay current with the industry, customer, product developments and technical best practices
• Customer Service Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility The Field Service Technician will spend their time working in surface mining, so candidates must be comfortable with these conditions.

Your profile

You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 3- 7 years industry related experience. Diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction. The Field Service Technician will also possess:A safety champion capable of working alone and stopping work, if requiredExcellent troubleshooting ability with strong diagnostic and problem-solving skillsExcellent written and oral communication skillsPossess strong interpersonal skills with a customer service based personalityKnowledge of hydraulics, pneumatics and electrical systemsAbility to read blueprints and interpret equipment schematicsMust conform to ISO Standards

Minimum Qualifications:

Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 3-7 years industry related experience. Must have mining equipment experience Technical experience to include diesel and electrical experience. Success in team environments, with excellent communication skills Previous success in self-motivated roles Previous success in customer satisfaction Ability to read blueprints, and interpret equipment schematics Must be able to lift 50 pounds regularly, lift, carry, bend, kneel, climb, and use safety equipment.

Preferred qualifications:

Active Listening skills Success with both internal as well as external customers Flexibility in the workplace

Location:

Virginia, MN area - multiple sites

Travel Requirements:

At least 50% of time, via truck or air

Compensation Range:

$40.00 to $48.00/hour

Schedule:

Typically 40 hours/week, but subject to overtime as needed.

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship. (Please note: temporary work authorizations, including OPT, do not meet this requirement.)

Benefits:

• health, dental, and disability insurance
• 401(k) retirement savings plan
• opportunities for professional competence development, training, and career advancement

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at [e-mail]. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.