Field Service Technician – Southeast Region
Kelly Services
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Benefits offered by this job
Job summary
Kelly Engineering is seeking a Field Service Technician to support customers across the Southeast region. The role entails installing, maintaining, troubleshooting, and repairing sophisticated industrial machinery at customer facilities, with 100% travel from home base.
The ideal candidate has 2+ years of field service experience, hands-on industrial equipment maintenance, and CNC experience. Occasional weekend travel is possible; a technical degree is preferred.
Qualifications
- 2+ years of field service experience.
- Hands-on maintenance, repair, and troubleshooting of industrial machinery.
- Strong mechanical and electrical troubleshooting abilities.
- Willing to travel 100% within the assigned territory.
- Ability to read and understand technical documentation and schematics.
- CNC machinery experience preferred.
Responsibilities
- Install and commission laser cutting machines, press brakes, and automation at customer sites.
- Perform preventive maintenance, inspections, calibrations, repairs, and equipment adjustments.
- Troubleshoot mechanical, electrical, controls, software, and automation issues.
- Provide hands-on training to customers on operation and maintenance.
- Maintain accurate service documentation and detailed reports.
Skills
Education
Tools
Job description
Territory: Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi & Florida
Home-Based: Candidate may reside anywhere within the assigned territory
Schedule: Primarily Monday–Friday travel | Most weekends at home
Pay: $30–$34 per hour
Kelly Engineering is currently recruiting for a Field Service Technician supporting customers throughout the Southeast Region , which includes Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, and Florida .
This is a contract-to-hire, home-based field service opportunity for an experienced technician who enjoys hands-on troubleshooting, working with industrial machinery, and traveling to customer locations to solve complex equipment issues.
The ideal candidate will have previous field service experience and hands-on industrial machine maintenance experience . CNC machinery experience is strongly preferred.
As a Field Service Technician, you will serve as a technical resource for customers throughout the Southeast Region. You will install, maintain, troubleshoot, repair, and optimize sophisticated industrial machinery at customer facilities.
Key responsibilities include:
- Install and commission laser cutting machines, press brakes, and automation systems at customer sites.
- Perform preventive maintenance, inspections, calibrations, repairs, and equipment adjustments.
- Troubleshoot and diagnose mechanical, electrical, controls, software, and automation-related issues .
- Identify root causes of equipment problems and determine effective corrective actions.
- Support equipment start-up and commissioning activities.
- Provide hands-on training to customers and end users on equipment operation and maintenance.
- Optimize machine performance and make recommendations to improve equipment reliability and productivity.
- Maintain accurate service documentation and provide detailed service reports.
- Collaborate with service coordinators, technical support, engineering, and other internal teams to resolve complex or escalated issues.
- Develop and maintain strong, professional relationships with customers.
- Represent the company professionally at customer locations.
- Stay current on equipment technologies, service techniques, and industry advancements.
This is a 100% travel, field-based position.
Your home will serve as your primary starting point, but you will travel extensively to customer locations throughout the Southeast Region: Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, and Florida.
The typical schedule is:
- Leave home most Mondays
- Travel to customer locations throughout the assigned territory
- Return home most Fridays
- Most weekends are spent at home
- Overnight travel is a regular and expected part of the position
- Occasional travel outside the assigned territory, including international travel, may be required
Candidates may live anywhere within Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, or Florida. You do not need to live in a specific city.
- 2+ years of field service experience .
- Hands-on experience with industrial machinery maintenance, repair, and troubleshooting .
- Strong mechanical and electrical troubleshooting abilities.
- Ability to diagnose equipment issues and determine effective solutions.
- Comfortable working independently at customer facilities.
- Strong customer service and communication skills.
- Ability and willingness to travel 100% throughout the assigned territory .
- Ability to stay overnight away from home during the workweek.
- Ability to read and understand technical documentation, schematics, and equipment manuals.
- CNC machinery experience .
- Experience with laser cutting equipment, press brakes, or industrial automation .
- Experience with machine controls and software.
- Experience with equipment installation, commissioning, start-up, or calibration.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field .
This opportunity is a great fit for a technician who enjoys being hands-on and out in the field rather than working at the same facility every day.
You are someone who can walk into a customer's facility, assess a machine that isn't operating correctly, troubleshoot the problem, and determine what needs to be done to get the equipment running again.
We're looking for someone who is:
- Mechanically and electrically skilled
- A strong hands-on troubleshooter
- Comfortable working independently
- Customer-focused and professional
- Resourceful and adaptable
- Comfortable spending most of the workweek traveling
- Able to communicate technical information clearly
- Safety-conscious and detail-oriented
You'll have the opportunity to work with advanced industrial machinery and automation technology while supporting customers across a broad Southeast territory. Rather than being tied to one facility, you'll work with a variety of customers and equipment, allowing you to continually expand your technical knowledge and field service experience.
Tennessee | Kentucky | North Carolina | South Carolina | Georgia | Alabama | Mississippi | Florida
This is a home-based field service position. Candidates can live anywhere within the eight-state territory and are not required to relocate to a specific city.
If you have field service experience, industrial machinery maintenance experience, and enjoy traveling to customers to solve technical problems , we'd like to hear from you.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .
Kelly Services is proud to be an Equal Employment Opportunity and Aff…?
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .
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