Field Service Technician - South East

AMANN GIRRBACH NORTH AMERICA; Charlotte (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Prismhr Hire in Charlotte, NC is seeking a Field Service Technician to join our team. You will provide on-site installation, troubleshooting, repair, and maintenance for our products, ensuring minimal downtime and high customer satisfaction. Starting pay $25 an hour.

The ideal candidate has a technical background, strong problem-solving skills, and excellent communication. A technical diploma or certification is preferred, and a valid driver's license is required.

Qualifications

• Strong technical troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Perform timely and efficient on-site installation, repair, and maintenance of equipment.
• Diagnose and resolve technical issues to minimize downtime for customers.
• Maintain detailed service records and document all work performed.
• Provide excellent customer service and training to customers on the proper use of equipment.
• Collaborate with team members and management to improve service processes and efficiency.
• Stay updated on the latest industry trends and equipment technology.

Skills

Technical troubleshooting

Communication

Independent work

Teamwork

Education

Technical diploma or certification

Job description

Job Title: Field Service Technician

Location: Charlotte, NC

Starting Pay $25 an hour

Job Description:

We are seeking a skilled and dedicated Field Service Technician to join our team in Charlotte, NC. Our ideal candidate is passionate about delivering exceptional customer service and has a strong technical background. In this role, you will be responsible for providing on-site installation, troubleshooting, repair, and maintenance services for our products.

Key Responsibilities:

• Perform timely and efficient on-site installation, repair, and maintenance of equipment.
• Diagnose and resolve technical issues to minimize downtime for customers.
• Maintain detailed service records and document all work performed.
• Provide excellent customer service and training to customers on the proper use of equipment.
• Collaborate with team members and management to improve service processes and efficiency.
• Stay updated on the latest industry trends and equipment technology.

Qualifications:

• Technical diploma or certification in a related field preferred.
• Proven experience in a field service role or similar.
• Strong technical troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.

Benefits:

• Competitive salary.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holiday pay.
• Ongoing training and professional development opportunities.
• Company vehicle and tools provided.

Join our team and be part of a company that values innovation, teamwork, and excellence.