Field Service Technician & Solutions Advisor

Groundworks Operations, LLC; Jacksonville (FL); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay + commission &bon

Best-in-class paid training

Company vehicle & fuel card

2 weeks PTO + 6 holidays

Tuition Reimbursement

Employee Ownership Program

Growth opportunities

Job summary

Groundworks Operations, LLC seeks a Service Technician to blend technical expertise with consultative selling, meeting homeowners in person to assess needs, present proven systems and earn commissions. You will work with a national brand, receive top training, and advance through growth opportunities.

The role emphasizes inspecting existing foundation repair solutions, offering add-ons, and providing ongoing service after installation within a travel-heavy schedule in Florida.

Qualifications

• 1+ years of proven sales experience preferred
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non-restrictive Driver's License is required

Responsibilities

• Execute appointments scheduled with customers
• Travel to customers' home based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job and submit all necessary documentation to the Service Manager and customer
• Be punctual and reliable in reporting to work on time
• Other duties as assigned

Skills

Sales experience

Customer relations

Driver's license

Education

High School diploma or GED

Job description

Groundworks Operations, LLC seeks a Service Technician to blend technical expertise with consultative selling, meeting homeowners in person to assess needs, present proven systems and earn commissions. You will work with a national brand, receive top training, and advance through growth opportunities.

The role emphasizes inspecting existing foundation repair solutions, offering add-ons, and providing ongoing service after installation within a travel-heavy schedule in Florida.