Field Service & Solutions Consultant - Foundation

Groundworks Operations, LLC; New York (NY); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive base pay + commissions

Best-in-class paid-training

Company service vehicle

Tuition reimbursement

2 weeks PTO + 6 holidays

Employee ownership program

Job summary

Groundworks Operations, LLC is seeking a Service Technician who blends technical know-how with consultative sales to protect customers\' homes. You\'ll meet homeowners, assess needs, present proven systems, and earn commissions while delivering solid, hands-on foundation and water management solutions.

The role emphasizes travel to customer sites, ongoing relationship building, and proactive service to ensure customer satisfaction.

Qualifications

• 1+ years of proven sales experience.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent.
• A valid, non-restrictive Driver\'s License is required.

Responsibilities

• Execute appointments scheduled with customers
• Travel to customers\' home based on assigned appointments
• Build long-term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose, and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non-warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Skills

Sales experience

Customer relations

Home improvement knowledge

Valid driver\'s license

Education

High school diploma or GED

Job description

Groundworks Operations, LLC is seeking a Service Technician who blends technical know-how with consultative sales to protect customers\' homes. You\'ll meet homeowners, assess needs, present proven systems, and earn commissions while delivering solid, hands-on foundation and water management solutions.

The role emphasizes travel to customer sites, ongoing relationship building, and proactive service to ensure customer satisfaction.