Field Service Technician & Sales — Travel, Leads & Growth

Groundworks Operations, LLC; Baltimore (MD); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Paid training

Tuition reimbursement

PTO 2 weeks

Holiday pay

Health benefits

Job summary

Groundworks Operations, LLC in Maryland is seeking a customer-focused field representative to execute scheduled appointments and build long-term relationships with customers. You will travel to customer homes, promote additional products, and perform maintenance visits while adhering to safety standards.

The role offers a competitive base pay plus commission and bonuses, with earning potential from $70k to $120k depending on performance, training opportunities, a company vehicle, and a strong

Qualifications

• 1+ years of sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.

Skills

Sales experience

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks Operations, LLC in Maryland is seeking a customer-focused field representative to execute scheduled appointments and build long-term relationships with customers. You will travel to customer homes, promote additional products, and perform maintenance visits while adhering to safety standards.

The role offers a competitive base pay plus commission and bonuses, with earning potential from $70k to $120k depending on performance, training opportunities, a company vehicle, and a strong