Field Service Technician - Residential A/V Installer

Springboard Media, Inc; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Residential A/V Installer to join their dynamic team. This role offers the opportunity to work with high-end clients, installing and programming luxury home technology. You'll be responsible for delivering exceptional service while traveling to diverse job sites across the nation. The company prides itself on fostering a positive work culture, providing competitive pay, and a comprehensive benefits package. If you are eager to take on challenges and contribute to a fulfilling work environment, this role could be your next great adventure.

Benefits

Health insurance

401k match

Flexible work-life balance

Fun work environment

Qualifications

• Minimum 2 years experience installing A/V equipment and low-voltage wiring.
• Proven experience in programming A/V systems is essential.

Responsibilities

• Install TVs, speakers, and motorized shades at various job sites.
• Program and troubleshoot home automation systems to ensure client satisfaction.

Skills

Installation of A/V equipment

Low-voltage wiring

Programming A/V systems

Customer service

Communication skills

Problem-solving skills

Analytical skills

Education

High school diploma or equivalent

Tools

Lutron

Savant

Sonos

Wifi networks

Job description

Springboard Automation is the leading provider of luxury home technology to families in the Greater Philadelphia Area. We are growing, expanding to new cities, and on the hunt for our next residential A/V installer.

As a Residential A/V Installer, you will be an integral part of our team, delivering exceptional service and expertise to our high-end clientele. This role requires a passionate individual who embodies our core values and is eager to take on challenges with a positive attitude.

Experience & Qualifications:

• Minimum 2 years experience installing A/V equipment, TVs, speakers, networking equipment, and motorized shades
• Experience with low-voltage wiring
• Proven experience in programming A/V systems
• Knowledge of Lutron, Savant, Sonos, Wifi networks a plus
• Excited to travel to and work in diverse and interesting job sites nationwide
• A strong desire to delight our clients and provide the very best customer service
• Excellent communication, problem solving, and analytical skills
• Ability to lift 75 pounds, climb a 12-foot ladder, and perform manual work
• Available to work 1 weekend per month
• Driver's license is required

Day-to-Day Duties & Responsibilities:

• Install TVs, speakers, motorized shades, and more
• Complete AV rack builds
• Program and troubleshoot home automation systems
• Interface with clients and builders to delight and complete jobs
• Work with sales and design to execute job scope
• Perform low voltage wiring

Who We Are:

Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home. We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.

In every aspect of our work, we strive to embody our core values:

• Go Above and Beyond to exceed expectations
• Own the Problem with empowered resolution
• Say it Positive by maintaining optimism in all situations
• Be a Trusted Resource to guide clients to the best solutions
• Maximize Employee Happiness by fostering a fulfilling work-life balance

Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration. The first step is to fill out this personality test, then cut and paste the results in with your application. Have fun, we can't wait to meet you!

Pay Range: $26-$39 per hour dependent on experience and additional factors. This is an hourly, non-exempt role.