Field Service Technician (Remote+Travel)

Alfa Laval Corporate AB; Chicago (IL); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where your expertise in troubleshooting and repairing mechanical and electrical equipment will shine. In this dynamic role, you will ensure optimal performance of vital equipment like decanters and separators, while also providing essential training and support to customer personnel. This position, based in Decatur, Illinois, offers a competitive hourly wage and the chance to be part of a diverse and inclusive team dedicated to making a positive impact. If you are passionate about technology and customer service, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of relevant experience in field service.
• General knowledge of mechanical and electrical equipment.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Perform preventive maintenance and emergency repairs.
• Document services provided and advise customers.

Skills

Troubleshooting

Mechanical Skills

Electrical Skills

Communication Skills

Problem Solving

Customer Focus

Teamwork

Education

Associates Degree

Tools

PLCs

Decanters

Separators

Heat Exchangers

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

This is a remote position located in Decatur, Illinois.

Responsibilities include:

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers.

• Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements.

• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.

• Document services provided and parts used for invoicing purposes.

• Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment.

• Perform preventive maintenance service calls on customer equipment.

• Assist customer maintenance personnel with technical and procedural troubleshooting techniques.

• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.

What you know:

• Associates degree.

• Minimum 2 years of relevant experience, general knowledge of the following:

  • Separators o decanters.

  • PLCs or processors.

  • Mechanical, electrical or technology.

• Teamwork.

• Communication skills.

• Problem solving.

• Customer focus.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $28.00 to $35.00 hourly.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in USA or have an established presence in the area.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer

EEO/Vet/Disabled Employer