Field Service Technician - Reading, PA

Hubbell; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Hubbell Incorporated is seeking a Field Service Technician to perform microprocessor-based system start-ups and on-site troubleshooting at customers' facilities worldwide.

You will assist senior technicians, provide technical support to customers and sales teams, and respond to emergency 24-hour service needs, traveling as required.

Candidates should have electronics education, strong communication, ability to lift 35 lbs, and a valid driver's license; willingness to travel internationally.

Qualifications

• High school diploma or equivalent.
• Associate degree in electronics or equivalent work/military experience.
• Ability to read color code charts and work in an industrial environment (cannot be color blind).
• Ability to lift 35 lbs.
• Valid driver’s license and excellent driving record.
• Excellent communication skills.
• Completion of required skill elements.
• Six (6) months previous experience as a Service Technician I.
• Ability to travel extensively, both domestically and internationally.
• Must be able to satisfy international visa requirements.
• Ability to obtain BOSIET Certification & TWIC Credentials.

Responsibilities

• Perform microprocessor-based system start-ups at domestic and international customer locations.
• Assist senior technical personnel in proving system/station configurations on in-house systems.
• Provide technical support to customers, sales representatives, and Service Technicians as required.
• Provide emergency (24-hour) technical support to customers and Service Technicians in their effort to troubleshoot system problems, traveling to the customer's site if necessary.
• Assist in performing microprocessor-based system upgrades and develop a working knowledge of all current microprocessor system feature software releases.
• Become proficient in the use of the SST, Console, SP2 & E3 Configurators.
• Become proficient in system troubleshooting.
• Perform other duties as assigned.

Skills

Excellent communication skills

Ability to travel extensively

Ability to read color code charts

Ability to lift 35 lbs

Valid driver’s license

Troubleshooting experience

Electrical/electronics knowledge

Team collaboration

Education

High school diploma or equivalent

Associate degree in electronics

Tools

SST Configurator

Console Configurator

SP2 Configurator

E3 Configurator

Job description

Job Overview

The Field Service Technician position will perform microprocessor-based system start-ups and system troubleshooting at customers' facilities. Technicians in this position will be required to consistently demonstrate the ability to accept and complete assignments involving microprocessor-based systems and their peripherals.

A Day In The Life

• Perform microprocessor-based system start-ups at domestic and international customer locations.
• Assist senior technical personnel in proving system/station configurations on in-house systems.
• Provide technical support to customers, sales representatives, and Service Technicians as required to maintain the highest possible level of customer support and satisfaction.
• Provide emergency (24-hour) technical support to customers and Service Technicians in their effort to troubleshoot system problems, traveling to the customer's site if necessary.
• Assist in performing microprocessor-based system upgrades and develop a working knowledge of all current microprocessor system feature software releases.
• Become proficient in the use of the SST, Console, SP2 & E3 Configurators.
• Become proficient in system troubleshooting.
• Perform other duties as assigned.

What will help you thrive in this role?

• High school diploma or equivalent
• Associate degree in electronics or equivalent work/military experience
• Ability to read color code charts and work in an industrial environment (cannot be color blind)
• Ability to lift 35 lbs.
• Valid driver's license and excellent driving record
• Excellent communication skills
• Completion of required skill elements
• Six (6) months previous experience as a Service Technician I
• Ability to travel extensively, both domestically and internationally
• Must be able to satisfy international visa requirements
• Ability to obtain BOSIET Certification & TWIC Credentials

E.E.O. Statement

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

Disclaimer

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.