Field Service Technician - Raleigh

Page Mechanical Group, Inc.; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Comprehensive health and dental plans

Ongoing training and professional development opportunities

Career advancement opportunities

Job summary

A leading heavy equipment solutions provider is seeking a skilled Field Service Technician in Raleigh, NC. The role involves on-site service and repair of a variety of heavy equipment. Duties include diagnostics and repairs on electrical, hydraulic, and powertrain systems, as well as routine maintenance and customer communication. Candidates should have strong problem-solving skills and a passion for customer satisfaction. This position offers competitive salary, comprehensive benefits, and opportunities for professional growth.

Qualifications

• Proven experience as a Field Service Technician or similar role in the heavy equipment industry.
• Ability to perform repairs for all major equipment systems.
• Good working knowledge of heavy equipment operations and mechanical functions.

Responsibilities

• Perform on-site diagnostics, troubleshooting, and repairs on heavy equipment.
• Conduct routine maintenance and inspections.
• Maintain accurate records of service and repairs.

Skills

Strong diagnostic skills in electrical systems

Strong diagnostic skills in hydraulic systems

Strong diagnostic skills in powertrain systems

Excellent problem-solving skills

Strong communication and interpersonal skills

Job description

Job Title: Field Service Technician

About Us:

Hills Machinery is a leading provider of high-quality heavy equipment solutions. We are dedicated to delivering exceptional products and services to our customers, ensuring their equipment operates at peak performance. We are currently seeking a skilled and dedicated Field Service Technician to join our team.

Job Description:

As a Field Service Technician, you will be responsible for providing on-site service and repair for a variety of heavy equipment, including Wheel Loaders, Excavators, Bull Dozers, Crushers, Screeners, Pavers, Roller Compactors, Skid Steer Loaders, and Backhoe Loaders. Your expertise in diagnosing and repairing electrical, hydraulic, and powertrain systems will be crucial in ensuring our customers' equipment remains operational and efficient.

Key Responsibilities:

• Perform on-site diagnostics, troubleshooting, and repairs on a wide range of heavy equipment.
• Utilize strong knowledge of equipment operations and mechanical functions to identify and resolve issues.
• Conduct routine maintenance and inspections to ensure equipment is in optimal working condition.
• Repair and replace daqueles faulty components in electrical, hydraulic, and powertrain systems.
• Maintain accurate records of service and repairs performed, including parts used and time spent.
• Provide excellent customer service by communicating effectively with customers about the status and needs of their equipment.
• Collaborate with the service team to ensure timely and efficient completion of work orders.
• Stay up-to-date with industry trends, new technologies, and best practices in equipment repair and maintenance.

Qualifications:

• Proven experience as a Field Service Technician or similar role in the heavy equipment industry.
• Strong diagnostic skills in electrical, hydraulic, and powertrain systems.
• A good working knowledge of equipment operations and mechanical functions on Wheel Loaders, Excavators, Bull Dozers, Crushers, Screeners, Pavers, Roller Compactors, Skid Steer Loaders, and Backhoe Loaders.
• Ability to perform repairs for all major equipment systems.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• דינסט创驾驶 license and willingness to ethanol travel to customer sites as needed.

Benefits:

• Competitive salary and benefits package.
• Comprehensive health, dental, and retirement plans.
• Ongoing training and professional development opportunities.
• Supportive and collaborative work environment.
• Opportunities for career advancement within the company.

If you are a skilled Field Service Technician with a passion for heavy equipment and a commitment to customer satisfaction, we would love to hear from you!