Field Service Technician - Pumps & Controls Expert

Vessco Water; Covington (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Paid time off

Job summary

Gulf States Engineering is seeking a Field Service Technician to service municipal and industrial water equipment across Louisiana and nearby regions. The role covers installation, repair, troubleshooting, and customer training to ensure equipment operates reliably.

You will work on pumps, motors, VSDs, PLCs, and related devices, building relationships with customers and documenting service calls for records and billing. Travel and variable schedules may apply; safety policies are mandatory.

Qualifications

• Minimum two years of experience troubleshooting and repairing submersible, centrifugal pumps, and controls; not required but is a plus.
• Proficient with Microsoft Office programs; MS Word, Excel, PowerPoint
• Basic knowledge of electrical controls and motors knowledge
• Strong written and verbal communication skills

Responsibilities

• Perform installation, maintenance, inspection, and repair of equipment at customer locations.
• Troubleshoot equipment and system issues, identify root causes, and implement corrective actions.
• Respond promptly to customer service requests and resolve technical problems in a timely and professional manner.
• Demonstrate proper operation and functionality of equipment to customers and end users.
• Provide technical guidance and training to customers on equipment operation, maintenance, and best practices.
• Evaluate customer needs and recommend appropriate equipment, upgrades, or service solutions.
• Maintain a daily schedule of service appointments and ensure all assigned jobs are completed efficiently and on time.
• Accurately document service activities, inspections, repairs, and customer interactions through detailed service reports.
• Adhere to all company policies, procedures, safety requirements, and regulatory standards.
• Safely perform work in a variety of environments, including confined spaces and other challenging field conditions.
• Maintain tools, equipment, and company vehicles in a safe and operational condition.
• Build and maintain positive customer relationships through professional communication and high-quality service.

Skills

Pump troubleshooting

MS Office

Electrical controls knowledge

Communication

Tools

Electrical testing equipment

Job description

Gulf States Engineering is seeking a Field Service Technician to service municipal and industrial water equipment across Louisiana and nearby regions. The role covers installation, repair, troubleshooting, and customer training to ensure equipment operates reliably.

You will work on pumps, motors, VSDs, PLCs, and related devices, building relationships with customers and documenting service calls for records and billing. Travel and variable schedules may apply; safety policies are mandatory.